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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 9

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M
Munish B
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding denying to cover damage of Bumper of my car Honda City

Address:Nagpur, Maharashtra

Dear Sir,
My Honda City car got small accident by hitting to divider to save the running dog suddenly comes in front of my car on 17.02.2021
My car got damage and the bumper totally in crack condition along with some dislocation of one side wheel and breaking alongside accessories.

Your representative only inform to Honda showroom and claim accepted for only some part, while the deny to cover the Bumper in the...
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K
krishk7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing shipment tracking

Address:ICICI LOMBARD GIC LTD, Interface 601, 602 off link road, behind palm, court complex , malad (w) Mumbai, Maharastra 400064

Dear Team,

We have dispatched a cheque in the month of June 2020 to our office in Malad (West) Mumbai from Hyderabad. But it didn't reach the concerned. Kindly provide us the run sheet towards proof of delivery. Below is the POD number for your reference.

POD No:[protected]

Regards,
Krishnamurthy...
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S
satyapal_123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaint about Lombard Claim Rejection.

Address:Malad East Mumbai

I holding Lombard Hospicash plan. I admitted in hospital in Nov 2020. My main claim cashless aprove by Religare health insurance. when i claim to Lombard as per my policy benifit my claim rejected . given region fals hospitlazation.

not given me proper explaintion by lombard what is wrong my claim.

Lombard claim number . SCM[protected]...
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A
ashis k
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy is not displaying in mparivahan site

Address:401-402 Interface Bldg No 11 link Road Malad (West) Mumbi - 400064
Website:[email protected]

I have purchased one two wheeler insurance from iciclombard gen insurance[protected] bearing policy No 3005/RF[protected]/00/000. Its third party cover valid up to[protected].
policy is not displaying in mParivahan portal.
registration no of my vehicle is Jh 05 Ce 5042.
due to this I am facing hardship....
+1 photos
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D
Deekulla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in settlement of reimbursement claims - Claim no.CL-004821024

Dear Sir/Madam,

I (Proposer) have taken the health insurance policy (Policy no. 4128I/IHIN/91710667/03/000) for my younger brother (expired on 17.10.2020) from 2006 onwards and continued to renew till now. My brother got expired on 17.10.2020 due to cardiac arrest and COVID infection. I have submitted the reimbursement claim on 04.12.2020, received at your Hyd claim processing unit and acknowledgment on 11.12.2020. The query...
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Address:18, raghuveer ganj, hapur, 245101

Hi Team,

This is to bring into your notice that I was trying to reach the icicilombard for taking the Senior Citizen Health Insurance for my mother who is diagnosed with cancer in July'20 and undergoing through the treatment of CA Cervix Cancer 1st stage but all the executives clearly denied that they do not cover pre existing cancer even when this option is clearly available in their imobile application. PFA snapshots for...
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P
paresh bandkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claiming Purpose

Hi,

I have submitted my documents before 2 months but still after completion of 2 months and after giving lots of emails / follow ups i have not received my claim amount.

I request you to please do the needful. Below is the details of my policy.

Name of the Applicant: PARESH PRAKASH BANDKAR
Date of Birth: 15-Apr-1987
Mobile No.: [protected]
Product Name: GROUP SECURE MINDbr...
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V
vishalgaonkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of my Claim# MOT10422396

While driving from Bangalore to Karwar on Bangalore-Pune Highway, the bonnet of my Car got detached from the hook and banged the windshield and top roof. This has caused sever damage to the car Windshield, Roof, Fender etc... I have registered for the claim with number MOT10422396 with ICICI Lombard.

However, after surveying now the insurance company ICICI Lombard has rejected my claims saying there is no cause of accident....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy refund

Address:CHIPPA MOHALLA KANKROLI WARD.NO.23 pin.no. 313324 RAJSAMAND

Polici no. 1 4118/LMFSL/[protected]/00/000
POLICY NO. 2 4005/M/LFSPL/[protected]/00/000
POLICY NO.3 4118/LMFSL/[protected]/00/000
POLICY NO. 4 4005/M/LFSPL/[protected]/00/000

both account no.is HL AC, NO.HRHLUDA00484978
AND HE AC.NO. HRHEUDA00484980

I HAVE PAID ALL THE DUE MONEY BEFORE ABOUT 3 MONTH
I NEED MONEY PLEASE SEND ME URJENT REFUND PLEASE IFF ANY PROBLEM CONTACT ME ON MOBILE...
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Address:113, SHIV COLONY SECTOR 22

Dear Sir/Madam,

Would like to highlight one case where we are cheated either by Metro Hospitals and Paramount TPA.

Mr Father was hospitalised on 22.10.2020 in Metro Hospital and got Discharged on 11.11.2020.

Total bill value was 250876 where we got reimbursement of 241776.

As per TPA, they have approved the entire amount and only 1500 of Ambulance we have to pay where the Hospital...
+4 photos
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D
Dr Himz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my hyundai car which is insured by your company

Address:srinagar jammu and kashmir india

Sir, i have insured my car at srinagar jammu and kashmir india, at authorized showroom of arise hyundai which is situated at tengpora bemina srinagar, before some days my bumper got damaged and now they are saying you are not eligible for painting as they have insured my neat and clean vechile at the time of insurance, kindly see the matter so that customer can again go for your insurance service.the insurance is zero dep....
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F
fraud_tata
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic and misleading support Service

Address:Nigdi
Website:ICICI lombard

Dear Sir,
I have continuously contacting icici lombard customer support everyday since 15th OCT through email or phones.

I am asking them to update policy on parivahan websites.
I have purchased three years policy but it is showing for one year only.

My service request numbers :[protected]
service request number:[protected]


Today 30th oct 2020, Yet they have...
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F
fraud_tata
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not resolving complaint request in given time : service request number 27102020568

This complaint is regarding motor vehicle policy updating in mparivahan websites. I have purchase three years policy but on parivahan websites not showing....
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S
Syed143
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with ICICI Lombard in Claim Settlement - Claim No-SCM042635068

I am not satisfied with the process of claim settlement in ICICI Lombard. My Claim intimation date is 12/Sep/2020 but still we have received multiple queries. I have already approach many times icici lombard Grievance, but no response.

Policy & Claim Information :
Policy Number: 4173/[protected]/00
Claim Ref. No. SCM[protected]
Claim Intimation Date : 09/12/2020
Interaction ID [protected]

Mail...
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N
Nitin Nayal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not received

Address:New delhi

I have not received my claim yet despite waiting for 14 days

My Mobile Number - [protected]...
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D
Dhruva Mungamuri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Covid-19 Claim processing

1. The pre-approval of my claim was denied stating that that Covid positive from government was not submitted. Although I had provided the details of the SRF Id and ICMR reference details.

They are finding various excuses to reject Covid claims

2. it is more than one month since I submitted my claim and there is no update as yet.

Their service quality stands to be questioned.

They...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Lombard does not accept the report provided by Karnataka Government

Address:IL Health Care, ICICI Lombard Healthcare ICICI Bank Tower, Plot No.12,Financial District,Nankaram Guda, Gachibowli, Hyderabad, Andhra Pradesh PIN Code : 500032

Dear Sir/Madam,

I had bought the COVID-19 detection insurance for my mother from ICICI Lombard. The insurance time period is 13 June 2020 to 12 June 2021. On 9th October 2020, my mother was detected with COVID by BBMP. On 14 October 2020, I raised the claim to ICICI Lombard, then they asked me to submit a couple of documents (included the COVID positive report for my mother also provided by BBMP) that I have also done.br...
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Shilpa Hanumshetty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about my claim request which is pending since 2 months and i am not getting any update though after sending multiple mails

Address:Standard chartered bank Bangalore

[protected] is my interaction i’d for my claim request and uhid-il[protected] and claim#[protected] is pending and it’s very upsetting to see icici is least bothered to address there cx request...
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Y
Yadav Shivam
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Force for resign letter

Address:Mumbai Malad west near phenoix mall

Hi my name is shivam yadav. Iam employee of icici lombard. I work there for three months. Before lockdown everything is good. But after that my manager and tl both harass me. They again and again call me for resign letter. When i regret to do they call me and harass me. I record that conversation. I have all proof. After that when i do not gave resign letter they force fully resign me....
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S
skchaubey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gas blast

Gas blast in my house 21/02/2020 insurance claim not settelment my claim no - lia[protected] but insurance company not accpted my claim...
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