[Resolved]  ICICI Lombard Insurance Company — Motor insurance copy not received

Address:

Pune, Maharashtra

I had register a service request to change my name on motor policy number on 6th July. they confirmed dispatch of document on 20th july. on 23rd july I got msg saying courier returned back due to name did not match at the address. how funny is that, I asked to change the name and they sent old policy without name change.
I made complaint again on august 1st and they promised to send new copy with name change. on August 6 I got msg, that same courier returned back due to name not matched. same mistake again. I made complaint ([protected]) on 10th and they sent courier on 12th August. till today on 2nd sept when I did not receive any policy, I called and enquired, so came to know courier again retrned back due to address not found. last two time they correctly found the address... I made complaint ([protected]) on 2nd Sept. and still waiting.

I am fade up of this service of ICICI. I could not claim insurance amount in my office due to lack of documents.

policy number - 3005/[protected]/00/B00