[Resolved]  ICICI Lombard Motor Insurance — They are not taking care the policy holders and worst customer care service

Address:

Bangalore, Karnataka

I have taken the icici lombard motor insurance policy, i did n't claimed any thing during firstyear policy and renewal the second year. after renewed met an small accident and bike left side got damaged and went to show room and asked for estimation. they told 3k to replace the parts.Then have registed my claim with icicic lomabard and they have sms my claim number and later surveyor came and visited. he was not given approval because accident is happen before renewal, i said aftre renewal only, he was asking fir, while renewal have you taken photo of your bike. I told him its not my respomsibility to take photo, icici lombard renewal team has to take photo He was not given approval and he needs 15 days to investigate.Finally its approved and did n't know its approved, i didn't got message also, once i call ed work stattion, they told its got approved. Its hectic process and customer care people don't any thing and also we have to pay the cash, insurance will credit after 15days. Worst service and please do n't prefer icici lombard