Icici Lombard — Online renewal Cheating

Address:

Bangalore, Karnataka

Hi, I have a car insurance for my Hyundai i20. Online if I renew the existing policy then the premium amount is showing as Rs.15158. The same premium is showing as Rs.11114 if I select a new policy and provide details of the old policy. This is complete cheating! Why is there is difference of 4K of existing customer and a new customer. Why should I buy policy from ICICI if they are cheating like this. I chatted with online executive, they did not have an answer for this. I even got a call from customer care who had no answer as well.