Icici Lombard — Unethical attitude of icici lombard employee for claim settlement:policy-3001/hi[protected]/00/000

Address:	Mumbai City, Maharashtra, 400093
Website:	www.icicilombard.com

I am very frustrated with icici lombard due to its unethical approach towards settlement of my claim..

On 26th march 2016 i was travelling in my car via mulund market..A old man with his scotty came unfortunately between my car and another car going in some distance...The scotty fell down on my car and gave a long scratch from front to rear and also the bumper of the car got broke.

I went to my car service center and raised the insurance claim of around 20k.
After 2 days i got a call from insurance dept saying the reason of the accident is not justifiable with the impact to the car..

I told them the truth but the people of insurance dept were not believing..

It is not the matter of claiming 20k its the matter how icici lombard behaves when it comes to settlement of claims..

Again today i got a call that this will take another 15-20 days as the survey is going on to know the cause of the accident.

I have no issue with the survey but i don't understand why it will take 15-20 days...


Please take this on priority else i am going to post these things on social media against icici lombard.

Surveyor name-anil yadav

Supervisor-praffula shah.