[Resolved] Icici Lombard — Very disappointed with ICICI LOMBARD | Worst services | MOT05831912 | |
Hi Team, This is Robin Jain, my register mail id is robin.[protected]@gmail.com and mobile number : [protected] Last year I brought ICICI Lombard policy and this year renew the same policy in the name of my brother MR SIDDHARTH JAIN because RC copy in his name . PFA policy and mail With utter disappointment, I am writing this mail I raised for claim no MOT05831912 on Aug 18, 2016 same day parked bike in garage . On 20th Aug I got SMS that a surveyor is assigned to my request 1. I called surveyor more than 5 time he didn’t respond and I called customer support multiple times and got reply that I have not parked my bike in garage but I have already parked my bike on 18 Aug only (surveyor was lair, he didn’t even visited garage ) 2. Called customer support and surveyor for the same but no response (main culprit was surveyor) . 3.After 7-8 days surveyor called that for requirement of some document and he moved forward in this regard without provide any resolution, I asked @ required docs, he did not responded and he denied for survey. Nobody from ICICI was helping @ Surveyor @ customer support, no proper info is provided by anybody, pls check at your end how many time I have called customer support its harassment, ppl lose mind because of this irresponsible behavior I want to highlight point here in future I will buy never buy any product from ICICI LOMBARD or ICICI .This is worst service ever I have seen, I will make sure nobody in my contact buy product from ICICI LOMBARD or ICICI Was this information helpful? | |
Oct 15, 2016 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Sep 14, 2016 ICICI Lombard Customer Care's response Dear Robin, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same. Regards, ICICI Lombard General Insurance | |
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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