[Resolved]  Icici Lombard — Wrong policy issued

Address:

Kolkata, West Bengal

Dear Concern, This is to inform you that I (Abhijit Paul) applied a Home Loan through ICICI Bank against Loan A/C No- LBCAL[protected] and amount is Rs.10, 00, 000(Ten Lack). Against this Loan ICICI bank provide 3 General Insurance vide policy no-1)4013/98658558/00/000, No-2) 4111/HSP/98646314/00/000 and No- 3)4005/m/ICICIHL/98655088/00/000 due to safety and security purpose for Building and Personal protect .As per the Bank Loan department concern it is a mandatory taken this loan and total Insurance premium is Rs.50000/-(Fifty thousand ) Also inform to you that against this Loan my Mother (Miss.Sipra Pal) is co-applicant . and I am the premium payer . But all above mention 3 policy wrongly issued to my mother name .I think need to insurance against premium payer . And also need to correction in policy salivation, Mr/ Miss, Relation in nominee. I am received the policy Document on February 2015 1st week, and inform to concern person to who is take cake for all loan department on Shyam Bazar branch. They told me it is no problem it will be rectify ASAP, but still is not happening in this issue. I am visited to Shyam Bazar branch on 2nd week of April 2015 they given a mobile no. and told me He is the contact person for solved this issue who is ICICI Lombard employee .I am call to him and as per telephonic conversation he given the feedback it is a approval case please wait 3 or 4 day’s .Again I am call to that person on last Monday(20th April 2015) he given a another mobile no . and told me he is the person for guide to me for solved this issue, then call to him he told me if you cancelled this 3 policy you gate back 78% money to my Loan A/C . Please clarify the reason for who responsible for that type of mistake . Thanks & Regards Abhijit Paul Mobile no- [protected]