[Resolved]  ICICI — Money debited from my account but transaction failed

Address:110089
Website:SBI Collect

I was paying my college registration fees, when i go to the transaction page and paid the money, the money is debited from my account i. e (₹ 10115) but receipt is not generated.
Mobile number
Transaction dt: 22/06/2016
Reference number: 74678446175516001281554
Transaction details: mops-sbc-cr-card-e mumba in
Amount: ₹10115
Transaction status: failed
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Jul 1, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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I am sorry to write that I have been informed by your message that a transaction of 2499/- has been made from my debit card purchase today on 4-7-2016 whereas I have not made any such purchase from my debit card account No[protected] in your ICICI Bank.In the message ref is info.VIN*VODAFONE.
But I made no such purchase & it is fake withdrawal of 2499/- from my account[protected] .Please investigate & make refund of this fake payment to me.
Vidya Swaroop Saxena,
Account No[protected]
Debit Card No [protected]
Registered Mob No[protected]
e-mail

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