[Resolved]  ICICI Pru Life Insurance — Unit managers and office staffs misbehaves with customers

Address:	Gaya, Bihar, 823001
Website:	iciciprulife

Sir,
I have visited ICICI pru life insurance Gaya branch office to surrendered my policy 5-7 times. where i saw the staffs misbehave and misguide the customers during the surrendered of theirs policy. they force to not surrendered the policy and when the customers deny then the staffs and managers misbehave with customers. its not story of myself only but many customers face it. There is no one in gaya branch office to litsen the customers complain and problems. I dont get understand that when the customers take the new policy then the same officials/unit managers respect the customers and the same person misbehave during the surrendered policy and any type of inquiry.

NAME : Vikash Kumar