[Resolved]  ICICI Prudential Life Insurance — About policy no. 17580530

Address:Kolkata, West Bengal, 700007

This is to inform you that, i am policy holder in your company. My policy no. Is 17580530, due to my financial problem premium amount not paid in due time. 1 years ago i visited to your kankurgachhi (kolkata) branch for payment of outstanding premium amount but your that branch employee mr. Shabbir ali and others said me for waiting some months for wave of interest amount.
So that i do not pay my premium on that time and waiting for wave of interest but i cant received any kind of massage from them, recently i go to icici bank burrabazar branch to know total outstanding premium amount but they unable to open my policy no. In there system, next day i again visit to kankurgachhi branch for know the total due amount of above policy but branch employee says to me that policy has closed, i am surprised, your kankurgachhi branch employee misguide me.

I want to pay my premium, kindly see the matter and do the needful and oblige .

Thanking you.

Harish kumar mishra
Was this information helpful?
No (0)
Yes (0)
Sep 10, 2016
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
ICICI Prudential Life Insurance Customer Care's response
Dear Mr. Mishra,

We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Complaint comments 

Comments

I visited kaushambi office there i have to surrender three policy but your staff ( Neetu) only surrender one policy and rest two they are demanding money. so what is the procedure how i get money without visiting office pls. let me know .

today the private bank mainly ICICI are completely corrupt
ICICI Prudential Life Insurance Customer Care's response, Aug 10, 2016
Verified Support
Dear Mr. Bisaria,

We would want to understand your concern better, please visit our Facebook page (link below) and message us your contact number and policy details and we will have one of our officials assist you with your concern.

Link : goo.gl/dalHls

Regards,
Team ICICI Pru Life
www.iciciprulife.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Prudential Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1331
    Pending
    0
    Resolved
    731
    ICICI Prudential Life Insurance Phone
    +1 860 266 7766
    ICICI Prudential Life Insurance Address
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Prudential Life Insurance contact information