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ICICI Prudential Life Insurance Complaints & Reviews

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Last updated Mar 12, 2024
Complaints 1331
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ICICI Prudential Life Insurance Phone Numbers

Phone
+1 860 266 7766
141
90
Mobile
+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 32

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R
RashmiJaiswal
from Pune, Maharashtra
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False information given at bank

Address:41157
Website:ICICI Pru Life

Hi,

I had taken a policy of icici saving suraksha policy at hinjewadi branch, pune from mr. ashok for tax benefits on 30th march 2016. i was told that i will need to pay a premium of 30, 000 per year and an additional amount of rs. 1088 additional taxes of just one time. but now when i proceed to pay the premium the amount is again added to the basic premium of rs. 30, 000. i feel cheated.
The person should be taught...
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A
amarnath_b
from Chittaranjan, West Bengal
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Over selling of icici prue life insurance policies

Address:Kolkata, West Bengal, 700041

Sir,
It is for your kind information that i and my wife have been sold 16 policies of icici prudential of various types.
It is also worth mentioning that many of these are very long term policies & maturing on or after 2022 or even later (i. e at my age between 70 – 80 app.) which they did not take into consideration.
I had suffered cerebral haemorrhage and cardiac problem followed by angeo-plasty few months before...
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J
jadon004
from Gurgaon, Haryana
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Icici prudential life insurance need to know exact pf number

Address:Jaipur, Rajasthan, 302001

Dear Sir/Mam I was working with the icici prudential for 1 year & in my salary slip my pf account is mention as my employee id i.e. 5019133. but while checking on epfo site this is showing as invalid. So please provide me exact pf number with establishment code.
I know your account but i am trying online but your account incorrect

Regards
sanjay
5019133


PF Account no*:
Maintained...
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B
basavaraj m koli
from Mumbai, Maharashtra
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Cheque of completed policy not received

Policy no.[protected] years cash plus my policy has been

completed in month of june 2016. But matcurity amtount is

till not received me. Pl. Send me early.

...Koli b.M....
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Address:Mumbai City, Maharashtra, 201308
Website:ICICIPRULIFE.COM

Dear Sir/Mam,
I was holding a Term Plan( Policy no.[protected] with ICICI Prudential.
I have added the provider as a biller in my HDFC bank account so that automatic payment can be made on the due date.
As I had to cancel the policy this year, I have deleted the biller from my account on 13th Jun much before the due date 20th June and didn't authorize any transaction.
Yet by bank mistake, Transaction was done...
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P
Padam Sonar
from Bengaluru, Karnataka
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Activation of new WEALTH BUILDER policy

Address:Bangalore, Karnataka, 560037
Website:www.iciciprulife.com

On 2nd June i have purchased Wealth Builder Policy with ICICI Prud.
I have done the payment on same day over credit card and shared all the docs with executive which he has requested.
As per him it should be ready by next 10 days but till date there is no progress on the policy.
On top of that i am receiving mails from ICIC Prud that my docs are pending and due to that policy is not issued.
When i sent a mail...
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B
Bava Srinivas
from Madanapalle, Andhra Pradesh
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Cancel of my plocy

Address:517520

My name is b. Srinivas, d. Bo. 9/5, police line street, renigunta, chittoor district. My policy name. Guaranteed savings insurance plan, my plocy no. 17475212, how to cancel my police, please explain or sent message to my mail id - [protected]@gmail.com. I have complained in the icici prodencial office at tirupati at today on 12.30 p. M h e informed the manager to i have no money to paid the policy so cancel of my policy he informed me...
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S
srinivas sampangi
from Hyderabad, Telangana
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No response from executive and manager and any concerned person

Address:500030

Sir/madam,
My policy no: 19919203, i was taken a policy from your esteemed organization, and i am staying in rajendranagar, and my concerned branch is marredpally, secunderabad, after i am taking policy your executive and manager or any concerned person or i didn't received any call from your organization regarding my 1st install payment, because last 3 months back i was taken policy, and at that time i was paid 2 installments through...
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P
paramsaddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical selling of life insurance policy

Address:560017
Website:iciciprulife.com

I went to take a locker in Bangalore ITPL, whitefield branch. But they said that to have a locker in branch i need to first invest in wealth builder product. I did the same and bought policy 19338298. Later i came to know there is no linkage between this investment and getting a bank locker. now i am requesting to close that plan & refund of my money.

Regards
Prabhjeet Kaur...
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J
jainrohit523
from Delhi, Delhi
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Not paid my premium

Address:Ambala, Haryana, 133001
Website:www.consumercomplaints.in/new_complaint

Respected Sir/Madam,

I am Sujata Gautam from Ambala (Haryana). I have a ICICI Prudential Life Insurance Policy, My Policy Number is[protected], My Premium was Due rs 3126. But I Paid Rs 3124 Through By SBI Mobile Banking on dated- 14-June-2016. And Payment Reference Number is- FB00029852. But Still Not my Premium Due and Rs- 3124 not Received my Bank Account. So Please Solve the same. I am very Thankful to you

My...
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D
dproy
from Delhi, Delhi
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Regarding policy no-18771459

Address:New Delhi, Delhi, 110019

Dear Sirs,

All the outset, I wish to draw your kind attention that the service provided by your representatives for ICICI

prudential policy has always been terrible and it has done no good to have purchased above mentioned policy.I have been suffering badly with financial losses for lat two years due to inadequate product knowledge and no sense of responsibility and proper communication of your representative...
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K
kiritp
from Ahmedabad, Gujarat
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What is the correct status of my policy

Address:Sabarkantha, Gujarat, 383430
Website:www.iciciprulife.com

Hello,

App no: ob05428819
Policy number : 20003329


I have long term relationship with icici. I always prefer icici over other banks because of your services. But this time my experience with icici prulife is really bad.

I have been following up with customer support since last 20 days and i'm either getting wrong information or no information at all. If you are taking so long in...
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M
manmotra
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy no 18683704

Address:Jammu, Jammu and Kashmir, 184144
Website:www.consumder complaints.in

I have taken a policy no. 18683704 in june 2014. I have paid two instalments of Rs. 500000/- each and now third is due on june 20, 2016 but till date I have not received my policy bond. I approached the concerned agent, he collected my documents and photos again but till date nothing has been done. It shown really very poor service of your organisation. I am atoning for the moment I have stepped in your insurance company. Please take strict...
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V
vikashandnishu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unit managers and office staffs misbehaves with customers

Address:Gaya, Bihar, 823001
Website:iciciprulife

Sir,
I have visited ICICI pru life insurance Gaya branch office to surrendered my policy 5-7 times. where i saw the staffs misbehave and misguide the customers during the surrendered of theirs policy. they force to not surrendered the policy and when the customers deny then the staffs and managers misbehave with customers. its not story of myself only but many customers face it. There is no one in gaya branch office to litsen the...
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M
mmpurohit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy no. 20021264 fraudulently issued without the details being given by

Address:400101

Dear sir/madam
I had a policy no. 01222394 which matured after 10 years. This was a pension plan so i wanted to withdraw the money to the maximum extent possible. The maturity amount was rs. 1, 80, 000/-
One of icici prudential life insurance mr. Mithilesh shukla whose mobile no. Is [protected] (Now not reachable/not answered) came to me for getting various forms filled up for starting the pension
He also said to me that...
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S
sandeep.kumar4
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici saving suraksha plan

Address:Bangalore, Karnataka, +91
Website:www.iciciprulife.com

Dear Team,

I have a policy in ICICI suraksha and my policy number is 19550791 .Basically i have very bad impression on these policies but because of the trust i have on ICICI Bank I opened a policy because of my financial problems i couldn't continue the policy, I have not paid premium for three months and I called ur customer care they confirmed me Sir ur policy got lapsed and you can't continue the policy then I was helpless...
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S
Sanjib Baishya
from Mumbai, Maharashtra
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Nfs cash wdl

Address:Sonitpur, Assam, 784001

0 amount by icici bank, on my statement i saw about 6000 nfs cash wd, i was shocked, so today i go to the tezpur icici bank, but i found there is no any responsibility for customer, i told them about the transaction is not done by me, also i want to know the place of the atm where i withrowal the money, but they directly denied to take a complaint and also not agree to help me. From our company 600 people have their a/c in icici bank, but...
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C
Chandrakumar Bhatia
from Mumbai, Maharashtra
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Deposition of online payment

I had made a online payment of my premium of Rs 8846/- on 21st April 2016 by Bank of Baroda debit card of policy no 05224858 of Naresh Khimchand Bhatia. I had asked about payment at your Gandhidham office but they told me that same is not credited then I had paid premium by chq of Icici bank. I had complained to Bank of Baroda that online payment though debited but was not credited to icicipru but they inquired and told that payment was successful....
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D
djloves1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy 20003786

Address:Mumbai City, Maharashtra, 400092
Website:www.iciciprulife.com

After revised policy, I had requested for a cancellation and refund on 25/05/2016 with reason clearly stating that doubled premium would not be acceptable and requesting to process before 1st June because my premium was paid by credit card and my due date was on 1st June.
After continuous follow-up today i get a email that it was process on 1st June and it will be credited within 10 working days which is not at all acceptable.
Now...
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S
Showvik Sinha
from Mumbai, Maharashtra
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Icici pru guaranteed wealth protector - lp policy number 19976687

Address:Paschim Medinipur, West Bengal, 721301

Hi,

I went for an fd at icici bank kharagpur, where they convinced me to take this policy, and made a lot of verbal promises, but not given any brochure even after asking.

I got my policy documents on 13/05/2016 and there i see that policy details are completely different than what i was told. Even i was told a phone verification was done with me which i ever received.

Today i visited icici pru...
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