ICICI Prudential Life Insurance Complaints & Reviews

I applied online for iProtect Term life insurance on 4th Feb 2016 with policy number- OB05101046 and paid the whole premium also on same day through net banking. My medical tests were also done by UnitedHealthcare India Private Limited as appointed by ICICI only on 5th Feb 2016. But the problem starts after that.

Since then status of my policy is showing document pending and documents which are pending are medical test reports....

I have opted eterm Wealth Builder 2 from ICICI prulife
Application : OS05109997
Branch : Chennai, Porur
Agent Name : Elango
Agent Number : [protected]


The policy is still in proposal state and the information from Agent / Branch it is already issued.

I called up customer care 100 times, they told only the agent can resolve it.

Agent is telling backend team is...

I have opted eterm online policy from ICICI prulife. Appication Number is OB05102141.
Even after calling at helpdesk 100s of times and talked to different managers.
Asking them where is stuck what documents are pending and how i submit them, no one replied to anything,
Noone knows what documents are pending. Infact, I gave whatever required documents needed.
Also extra payment through XRT payment is a problem....

I Sri Sanjit Kumar Majumdar At:- Gopinathpur, Hatabazar Jatni Orissa- 752050. I am a customer of your ICICI Prudential Life Insurance. I am deposit Rs 5000/- at first instalment, then I couldn't paid any instalment for my policy due to my family problem. I want to refund my money.
Policy No.:[protected]...

Hi Team,

Hello Team,

I have Health Saver policy.
i want to understand there benefits and concerns if i discontinue them now. I am not seeing any benefit as i have already paid more amount compare to fund value....

Icici prudential life insurance debited my trx for rs. 50000/- on 20/02/2016 towards premium payment of policy no;[protected] from card no;- xxxx xxxx xxxx 5963 is not authenticated trx as per rbi mandate effective 1 may 12...

Dear Sir / Madam,

I have paid an amount of 75000/- and due to same emergency need I have cancelled my policy 19708941 during free look period.

But I have received only amount of 73522.28 in my bank account on 1st Feb 2016.

Company not explaining why almost 1500/- rupees deducted ?

Either there is no medical test happened with me.

While taking policy you all are...

Sir
I transaction to my policy no[protected] five thousands ruppes but its missing. I request you to returned my five thousands ruppes

Regards
RATIKANTA MOHANTA...

I've not received my refund of 24, 000 INR, which got auto debited on 29/01/2016, although I've paid my premium amount of 24, 000 INR on 28/01/2016. I've informed Customer Service on this many times, but not yet a positive response has been received for this. One time they said a refund has been initiated but still today this time I've not received refund.
Policy Number: 16234366...

Branch Manager Syed danish Parvez Said to me that all the above policies will be return guaranteed 15% and don’t have the connection to the share market. and after some months I was shocked to Knew that all these polices a related to the share market it is my lifetime investment money that I have put in this all policies how can I leave them Before this also I have Sent many complains to the different department But I don’t get satisfy...

My policy no 02217913 has been matured on 14 December 2015, but we are not in receipt of matured amount cheque till date.
A message obtain on phone that if you are not received the cheque, please call [protected]. I try my best to call on this number, but it became useless. I visited branch office of ICICI at Sigra, Varanasi and on enquiry it has been told to contact with Blue Dart. There are no response on phone with Blue Dart....

On the 13th Jan 2016 I surrendered my ICICI Prudential Policy. At the time the counter staff at Udupi ICICI Pru branch checked and said that as of date the total fund value is 194000. However he said that that the rate changes in the afternoon at 3.00pm and would pay according to that rate. Surprisingly after seven days when I checked in my account an amount of only 188000 was credited. a difference of 6000? Is ICICI bank fixes rate as per...

ICICI Prudential Life Insurance selling Ponzi scheme, went to bank for my address update during India visit seems no one in the bank have interest on the real banking products. They are trying to sell the commission based Ponzi scheme for ICICI Prudential Life Insurance.
They have not provided the policy doc and horrible customer service I have ask them to close they sent this reply.
[protected][protected][protected][protected][protected][protected]--------br...

Hi, I am totally unhappy and pissed off customer of yours because of your services. From call ID[protected] you will be able to get details of the case but still I want to brief you. I hold policy 16136609 with you since last 5 years. The annual premium for this policy is Rs.50000/-. This year in spite of having standing instruction my card was debited twice. When I realized the same I logged the complaint No. 85002678 where I was assured...

This is a FRAUD Company and also have a very bad experience with ICICI bank. The employees of this bank take an advantage of your requirements. I was having a requirement of Locker, So the manager of Vashi Branch asked me to take a ULIP policy of ICICI Prudential Wealth BUILDER II plan. At the time of giving policy they show you an unexpected results and promise you that in the bad phase of the market as well it will give you the written...

I had bought 2 policies - a Health saver policy and a Life policy from ICICI Prudential back in 2011. I was told that I had to pay premiums for 5 years for both the policies and that I could include my wife and child into the Health saver policy. After several attempts of trying to contact them to add my wife and daughter into the policy, they finally sent someone out to my place - a representative named Bhavya Karkala who said she would...

I have joined for pension scheme policy in 2009. Yesterday I received a message on my mobile saying that your policy is closed and a cheque is sent to you by speed post. The company should have the courtsey to check with the customer whether they want the cheque now or not because I joined for the pension scheme. When I consulted the ICICI customer service, they say you have made only one time premium, hence they closed the policy....

I am complaining regarding my e-Term Life Insurance policy 19634419, App No: OB04912093 which was issued last on 29th of Dec even after asking for cancellation. I have sent an mail to withdrawn my application and asked to refund the amount due to unethical practices followed by ICICI prudential to cheat the customer. Life Insurance is a product where Applicant wants to protect his family towards unforeseen incidents but life insurance companies...

ICICI Prudential Policy ( IPRU Wealth Builder) No : 19005600 of December 2014 I, (Prabha Kale) am a senior citizen. I already had a life insurance policy. The staff of ICICI Bank at Taikal Wadi Mahim Mumbai advised me to surrender (sell) the same and invest in a new policy which i did. They also told me that in case i did not like the same i could surrender the policy within the free look period (a maximum period of 15 days) with a nominal...

Below is complaint I also informed to IRDA ============================================= This complaint is about ICICI Prudential policy 1460053 which was in principle discussed to me by ICICI Prudential agent in ICICI Bank Branch Wardha, Maharashtra around 4th November 2010 in the presence of then Branch Manager, Hrushikesh Sakalkale. The cheque of 5 lakhs Rs. was taken on same day on basis of this false promises The FALSE commitments...