Claimed

ICICI Prudential Life Insurance Complaints & Reviews

2.8
Last updated Mar 12, 2024
Complaints 1331
Resolved
731
Unresolved
600
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Prudential Life Insurance

Having problems with ICICI Prudential Life Insurance?

File a complaint and get it resolved by ICICI Prudential Life Insurance customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Prudential Life Insurance
Customer Service Contacts

ICICI Prudential Life Insurance Phone Numbers

Phone
+1 860 266 7766
141
90
Mobile
+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pullamraj
Sep 7, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
Report
Copy

Update your bank a/c and kyc details on line reg..

Address:6-16-4, Dharwada Street, T. nagar, Rajahmundry

I am always getting message that "kindly update your bank a/c & KYCdetails for yur ICICI PRU Life policy no. 16040391. know more:https://s.ipru.co/c1mawqjj.
Iam unable to reach the site and to update the details.
How to update online ?...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mushtaque Ahamed
Aug 31, 2021
Aug 31, 2021
This thread was updated on Aug 31, 2021
Report
Copy

Elite Life Super

Address:Koramangala, Bangalore

My Elite Life Super policy is in discontinuance status for almost two years. And ECS was specifically disabled to avoid auto debit. All of a sudden today, Aug 31, 2021 at 6:58 pm, amount of INR 2 lac was debited from my salary savings account.

My policy number is 22169764 with application number OS08824427.

I would like to close/surrender my policy and would like a full refund of my amount. So far I have paid...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kalyani (West Bengal)

Hi,
I am Rupa Mondal police holder of ICICI Prudential Cash Advantage. My Policy number is 18715532.
Due to this pandemic situation I was surrender my policy at Kalyani Branch (West Bengal), however till the date I am not getting the amount in my account.
For this when we call your executive (who sale this policy to me) named Mr.Biswajit at his contact no. [protected]:
At first he fully shocked that surrender amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveena Balachander
Aug 23, 2021
Report
Copy

De link PAN from IRDA portal

Dear Team,

I got relieved from ICICI Bank on 09 Aug, 2020.
My IRDA got expired on the same month.
I have joined HDFC Bank. I am trying to apply for IRDA Certification.

But it is getting rejected stating my PAN is linked with ICICI PRUDENTIAL LIFE INSURANCE CO LTD.

I have wrote multiple mails to ICICI.But they are sharing me only NOC and not delinking my pan.

Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishi017
Aug 15, 2021
Report
Copy

Policy

Address:India

Hi Team,

As Reference of My Case as ICICI Pru Insurance Policy: 21565669, I have suffered as mental more nearly frequently 1 Year from ICICI ( Insurance & Bank Support) as accordingly communication.

They always says about online transaction they didn't it and nothing showing in their portal because of, Policy had been lapsed in 2 years ago.

When, show the transaction details as bounce and successful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S Suryanarayana
Aug 15, 2021
Report
Copy

Premium Payment done but premium receipt not received

My ICICI Pru LIFE policy No: 24682367
Name: Salagrama Suryanarayana
Date of birh:[protected]
Premium Payment done by Punjab National Bank cheque No: 231011, dated[protected], chequed dropped in ICICI bank in Nallakunta, sivam Road.
The amount was diducted from my PNB account on[protected].
Till now I have not received the acknowledgement.
When I try to download the premium paid receipt through online,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakhanpalrehan
Aug 13, 2021
Report
Copy

Policy number 00144706

Some fraudsters are trying to get details of my above policy. Pl ensure to protect my interest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnil Nisargandh
Aug 12, 2021
Report
Copy

Not received PF withdrawal cheque yet

Respected PF team

I received this text on 11/09/2020

Dear Colleague, We are in receipt of your PF Withdrawal form. This shall be processed further. To track the status, click on the alumni portal: https://hrapps.iciciprulife.com/iAssist/LoginPage.aspx

When I am login and cheak status there are no update today 12/08/2021 almost one year no reply or pf withdrawal cheque received yet

Please...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Jijeesh T
Aug 6, 2021
Report
Copy

Pf amount not settled

Sir,

My name is jijeesh T (employee I'd :5077785) an ex employee of ICICI prudential I requested to fullsettle my pf amount but still bit is not credited to my account as soon as possible my phone number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanak18
Aug 3, 2021
Report
Copy

No response on claim raised

Address:Mumbai

I have raised claim towards Policy no : 15558221 and 15558169 Call ID #[protected] Call ID #[protected].

Its almost a month i have been chasing customer care but no response. Every time i am getting only auto generated mail with some service no which call center people cannot trace.

Most pathetic is call center, i tried twice spending 30 min to get response on the claim but there also call center people disconnected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhu5454
Jul 25, 2021
Jul 25, 2021
This thread was updated on Jul 25, 2021
Report
Copy

Never take term insurance but issue policy by icici

Address:MUMBAI

Mr,

I am Prabhakar Bhosale Yesterday I got your message regarding ICICI policy issued in your name and Rs 100 was deducted every month in my salary account.

When I called your customer care they told me that your policy has started from 2018.
I never gave any approval for issuance of my term policy only I gave documents for new credit card but your executive said that credit card is not approved for you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavi1807
Jul 24, 2021
Report
Copy

PF transfer request Pending

Address:Pappanaicken Palyam, Coimbatore, Tamilnadu

I have applied for PF transfer a week ago. Still pending @feild office for approval. Kindly approve so that I can withdraw my amount.

Employee id - 5042466...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Paid ICICI Prudential Life Insurance Premium of Rs. 50, 000/- through Techprocess. Internet Banking through Federal Bank

Payment Particulars as per Bank Statement is :FN/SHP/[protected]/L375_ICICI PRU LIFE/TECHPROCESS

Transaction ID : S10584009

However, ICICI Prudential Life Insurance Co. did not received the amount.

Please pay the amount of Rs. 50, 000/- to ICICI Prudential immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Selvaponniah
Jul 7, 2021
Report
Copy

Request NOC certificate

Address:Madurai

Dear sir,
I join icici prudential Life insurance on 01/04/2015, but I resigned my job with 2 month, till now my name is show under icici prudential, please give NOC certificate,
Name: Selva Ponniah
Date of birth: 16/03/1982...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
T
thiyagarajancs
from Mumbai, Maharashtra
Jun 30, 2021
Report
Copy

New term insurance purchase

I have purchased new term insurance one month [more than 45 days] back.
It is in same stage [document verification] and there is no progress. I have raised the complaint [[protected],[protected]] several times. but there is no use of it.

I have uploaded multiple documents as they requested and i don't know why they did not complete the application process.

No email or no proper communication or no proper...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
M
MG Chandrashekar
Jun 29, 2021
Report
Copy

Short Payment of Pension Payout Plan : Policy no 31845785

I have been receiving monthly payout of Rs.2, 396.50 as against the actual payout amount of 3, 484.50.

A short payment of Rs. 1, 088 per month is being made over the last 2 years.

I have spoken to ICICI Prudential to resolve the issue but of no avail.

I have emailed the details to ICICI Prudential and have received a registered
compliant No :[protected] almost a month ago....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prakash Umesh
Jun 25, 2021
Report
Copy

Policy still not processed

Hi,
I have applied for ICICI pru term insurance on 13th April 2021, My medical check up has been done by your nominated team. Also my first premium of Rs 2222 has been deducted. Still could not see any updates.
Now is almost 2 months the policy is still under process.
If the policy is not confirmed pls refund the money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Prabhadevi, Mumbai.

WORST, CHEATING, LYING, FAKE, FRAUD, HORRIBLE, DISGUSTING AND SHAMELESS icici prudential life insurance and icici bank.

This is to inform and raise a complaint against icici prudential life insurance for giving a FAKE, FALSE and FRAUD information about my Fund Value. Five years back by their CHEAP, CHEATER AND SHAMELESS lady clerk geeta kokje (Khopoli Branch) and chandni (Andheri branch) by force had sold two GUARANTEED WEALTH...
+1 photos
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
J
jinkal pansuriya
Jun 21, 2021
Report
Copy

Pf withdrawal

Emp. id :- 5077711
i want to withdraw my PF amount but I am not able to do process online and I tried to contact HR but they are not receiving my call.
DOJ:- 22/03/2021
DOE :- 24/05/2021...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subir7001
Jun 20, 2021
Report
Copy

Provident fund withdraw purpose

Dear Sir/Madam,
I am Subir Chatterjee, for ex employee of ICICI Prudential LIC LTD. My Emp Code- 5073520. I submitted online document & Hard copy sent at Mumbai Office. But at present my pf ammount not credited my bank Account.
I suffer an Medical emergency my family. Plzz my pf ammount credited my account as soon as possible.

Thanks & Regards
Subir Chatterjee
5073520
[protected]@gmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy