[Resolved] ICICI Prudential Life Insurance — DELAYED DELIVERY OF BONDS, SO I REJECTED AND COMPANY NOT ACCEPTING | |||
IN THE MONTH OF MARCH'2014, I WENT TO ICICI PRUDENTIAL OFFICE AND ASKED TO PURCHASE POLICY FOR RS.2.0 LACS BUT COMPANY SPLITTED IT INTO 04 PARTS OF Rs. 50000/EACH. I RECEIVED MY BONDS AFTER 10 MONTHS ON 14.01.2015 BECAUSE OF WRONG DETAILS ENTERED BY THE ICICI OFFICERS ON THEIR RECORDS, WHICH COULD NOT REACHED TO MY ADDRESS IN TIME. BUT THIS WAS NOT MY FAULT. AFTER THIS MUCH LATE DELIVERY AND TOO MANY OTHER FAKE COMMITMENTS BY THEIR A.R.M. AT ICICI PRUDENTIAL LUCKNOW OFFICE AT TIME OF PURCHASING POLICY, WHICH WERE NOT FULFILLED UPTO THE TIME OF DELIVERY OF BONDS, I DECIDED TO RETURNED THEM BACK. SAME DAY i.e. 14.01.15 AFTER RECEIVING BONDS, I LODGE THE COMPLAINT/APPLICATION FOR RETURNING/SURRENDERING OF BONDS AT ICICI PRUDENTIAL OFFICE. COMPANY IS SAYING THAT, BONDS WERE ISSUED ON 8TH MARCH, 2014, SO THEY WILL NOT ACCEPT IT BACK, BECAUSE MORE THAN 15 DAYS HAVE PASSED. BUT, IF I RECEIVED MY CORRECTED BONDS AFTER 10 MONTHS i.e. ON 14.01.15, THEN WHY THEY ARE NOT TAKING MY BONDS BACK. THERE IS NONE OF MY FAULT. I WANT TO SURRENDER ALL BONDS TO ICICI PRUDENTIAL. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. | |||
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