[Resolved]  ICICI Prudential Life Insurance — delayed payment of pension

Address:Sonbhadra, Uttar Pradesh

I am a retired employee of icici bank ltd.The bank has purchased annuity from I pru life insurnce co ltd for regular payment of pension timely on monthly basis.My id is 47746.The co did not make payment of pension for the month of March and enquiring from the employer, it has been asked to submit the live certificate which i submitted on 24/04/2014 and on various dates later on .It has been told that the said document was not recieved whereas the documents were sent over mail to the employer and ins co and all the mails were delivered as all communications are available on sent mails and no mail is reported bounced .At last i sent print out of all my mails to the employer which were sent to ins co and on the basis of which my pension for March, April and May were released on 17/06/2014 that is after 3-1/2months.Mean while I had marriage of my son on 24/05/2014 and you can imagine the financial hardship i must have faced but some how i managed the marriage by external borrowing.Thus the employer in connivance with ins co which is also related to the bank caused mental agony deliberately with the ulterior motto to humiliate me to the fullest extant.I therefore request to investigate the reasons for such an abnormal delay in payment of pension and officers of i bank and ins co ltd involved in this conspiry should be heavily penalised so that no body in future can dare to do such a big conspiracy Further compensate me by Rs 51000 towards mental agony and Fd rate on the amount of pension for the delayed period
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Mr. Mundra,

We are sorry to hear your concern. We request you to help us with your contact and policy details to assist you .

Alternatively, you may also post your concern along with your policy details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedressal.htm...
Request you to quote the reference number 148281 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

Regards,
www.iciciprulife.com

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