[Resolved]  ICICI Prudential Life Insurance — False commitment & not responding

Address:

New Delhi, Delhi, 110045

Dear Team,
This is to inform you that your sales team does not respond effectively, in the beginning the promises that were held by your team are not fulfilled yet. Since I got policy document I sent compliant regarding wrong commitment but your team is procrastinating it.Mr. Chauhan gave this policy to me and I am continuously contact him regarding this issue. There are two people more namely, Pooja-[protected] and Pooja Bhatia-[protected], but result is nil. Requested to you kindly resolve this matter and take the appropriate action for your services and goodwill.
Mail communication attached for your kind reference.
vijay kumar
AttachmentsAug 9

to ICICI
Dear Chouhan,

This is the reference of our tele conversation regarding correction in Policy document ( POLICY NO,[protected] sending you scan copy of policy documents, plz find the attachment.
Requested to you to send back the document with correct information that you told me on the phone at the time of giving policy. (Guaranteed return Rs. 6.5 Lac at the time of maturity)

Regards,

Vijay Kumar
[protected]

Attachments area

vijay kumar
Aug 16

to ICICI
Dear Chouhan

I didn't get any updates from your side, let me know the status of my policy.

vijay kumar
Aug 24 (10 days ago)

to ICICI
Reminder 1

vijay kumar
Sep 2 (1 day ago)

to ICICI
Dear Team

Still awaiting

Reminder 2