ICICI Prudential Life Insurance — Misselling of icici pru policy no.14733355 in spite of waiting 5 years for 10 lac policy. they want to forfeit

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	iciciprulife.com

I had take policy no. 14733355, for Rs 10 lac and policy no. 14731845 for Rs 5 lac.Both received 10th / 11th Dec 2010.I returned the policy no. 14731845 for Rs 5 lac.

Reason due to departure to USA to meet my daughter and grand children, programme fixed in a short notice. I had to buy gifts(gold ) for them so had to return the above said policy of Rs 5 lac.

Once back I found out from my Son regards the misselling of the policy.I approached ICICI prudential for refund /cancellation as per the normal practice .

This is to bring to your notice that this policy in the name of ICICI Prudential guranteed saving insurance policy, was /is made for their personal benefit and also the benefit of their agents. Customer was just a means to earn the money and so they cheated on us.

It is a white collar economic offence as huge commission is passes on to the agent and in return it is shared between the branch manager and other staff. Since they had shared the amount between themselves, ICICI pru is at backfoot to return my hard earned money.

I returned the policy within the stipulated 90 days.They caused me lot of mental stress and anxiety by refusing to co-operate with me.They gave hundreds of excuses for not giving back my policy amount. Then they finally quoted a clause and said that we have to wait for 5 years, as i don't come under freelook cancellation policy.

Now after 5 years of waiting when I approached them for my promised amount, they are still not having the intension to pay my policy amount.

Request you to kindly consider this matter on priority bases. As i am already 75 years woman with various health problems, I expect to be considered on humanitarian bases and hope to get the early justice .

thanking you

Santosh Kumari Nagpal