[Resolved]  ICICI Prudential Life Insurance — No response for the email to customer care

There is no response from customer care. Email was sent to [protected]@iciciprulife.com. Also several reminders sent but absolutely no response. Also your customer care number is useless with so many time wasting options, i tried several time and wasted money and time in call without any result.

I have heavily invested in prudential policies which is close to 1 cr. I have recently received email for stopping of benefits and coverage despite payment of three premiums of guaranteed savings plan. For which i have sent email for explanation, but no response.
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Jan 5, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2016
ICICI Prudential Life Insurance Customer Care's response
Dear Harshad,

We understand that our representative has contacted you and assisted you with your concern.

Is there anything else we may assist you with?

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Complaint comments 

Comments

Dear sir my policy number is OB06326180
I cancel my policy but my payment is not refund from you company. I call your costomer care but they are not responding properly so please sir solved my problem immediately...thank you
ICICI Prudential Life Insurance Customer Care's response, Nov 4, 2016
Verified Support
Dear Rajesh,

We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
ICICI Prudential Life Insurance Customer Care's response, Nov 7, 2016
Verified Support
Dear Rajesh,

We understand that our official has contacted you and is addressing your concern.

We appreciate your patience.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

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