ICICI Prudential Life Insurance — Non delivery of cheque after maturity of policy

Address:

Varanasi, Uttar Pradesh

My policy no 02217913 has been matured on 14 December 2015, but we are not in receipt of matured amount cheque till date.
A message obtain on phone that if you are not received the cheque, please call [protected]. I try my best to call on this number, but it became useless. I visited branch office of ICICI at Sigra, Varanasi and on enquiry it has been told to contact with Blue Dart. There are no response on phone with Blue Dart.