ICICI Prudential Life Insurance — Non Receip of Polocy No 19142762

Dear Sir, I would like to inform you that, i have been touch with ICICI Bank from 2000 my account No.[protected]. have never face any problem from you. but this time... by the way. i have not received my policy number 19142762 along with my payment receipt till date. I received SMS that it was sent to my my address on 10th Feb 2015. Moreover, you have sms me that the welcome kit has been develvd on this mail id [protected]@yahoo.co.in but by the time of this policy i was mentioned mail id as [protected]@gmail . I have an icici prudental policy which i took in Feb 2015.and have visited 2 & 3 times in your ICICI Bank( Malad Branch ) where me one of the Executive of Malad Branch. he told me that you will get within week but no one trun from your end. angain have visited after 1 month and met same Executive of Malad Branch again he told it will take another week..but again not happend, again have visited after 1 month. this time the same Executive of Malad Branch told that he will personnely get in touch with me and follow up for the same... till date i am just waiting call from the Executive of Malad Branch. why your pepole laying, dishonour with custmers. i am realy feeling very bad about you. Kindly look into this & arrange to send my policy as well as receipt to my address which is as follows: Kishor Gajanan Atavankar, Address: 663/4, B.M.C.Colony, Malavani, Marve Road, Malad (West), Mumbai 400 095. Mobile No: [protected].Please do it immediately otherwise i will compel to cancell the policy & ask for to return my money(Rs.60000).
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ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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Dear Kishor,

We understand our official has contact you and has addressed your concern.

Regards,

ICICI Prudential Life Insurance
Good Morning, Sir,
have collect my wel come kit from Malad Branch...after raised complaint getting call from Mr.Gopal (Malad Branch) stated that the welcome kit laying with bank and he requested to come and collect form the Malad Branch. have visited y'day and collect the same. but still there is concern i.e. On policy my email id mentioned as [protected]@yahoo.com insted of [protected]@gmail.com have requesting you to change my email id. even have already informed about the same to Gopal (Malad Branch) and one more concern again reconfirmed with him that i will get 6, 00, 000 after 5 years because this is not mention in policy that is why hv reconfirmed with him. please confirm on these my concern then so i can close complaint from my end. please log this information in your system.

hope the information provided by him is correct..

thanking you for very fast and great help to get my policy.

Regds/Kishor
This Is inform you that, have received call today from Mr R.K.Agrwal [protected] (Insurance Regulatory and Development Authority of India (IRDAI) ) Delhi, he was talking about my Policy No 19142762 file, which is in his office and insisting to cancel policy stating that your investing amount cannot be dubble, it depend on share marked ratio... if after 5yrs share marked down then the invest amount will be less... I am accepted this policy after assurance of your executive Mr.Gopal (Malad Branch) he was very much confirmed me that I ill get dubble amount after maturity. Can you check from your side. The information given by your executive is right or not. And also check with Mr. R.K.Agrwal may whether he was from Insurance Regulatory and Development Authority of India (IRDAI)...

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