[Resolved] ICICI Prudential Life Insurance — Non receipt of cash payout (survival benefit) of policy 18166900. | |||||
Sir, I dr madhuri vikram tikam holding money back policy (Policy no[protected]. I do my yearly premium payment on time which you can confirm in your records. Still my survival benefit (10% of sum assured) which were due on 30th october 2016 are not credited in my given bank account. I have already submitted account payout mandate form with the required documents which is confirmed from your end too. The executive with whom i spoke on customer care number do not provide satisfactory answers & each one gives different answers. Why the delay in my survival benefit payment of policy 18166900 which was expected to be credited on 30th october 2016 inspite of timely payment of premium? Regards Dr madhuri vikram tikam [protected] Was this information helpful? | |||||
Dec 17, 2016 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Nov 16, 2016 ICICI Prudential Life Insurance Customer Care's response Dear Dr Madhuri, We have made a note of the details. Our official will get in touch with you and assist you. Regards, Team ICICI Pru Life www.iciciprulife.com | |||||
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