[Resolved] ICICI Prudential Life Insurance — Prem recd by you but actually not sent by me | |||
I have received a SMS from DZ-IPRULI Stating that : you have received a premium of Rs.275886 on my policy no. 19895225, 19895153, 19896420, 19896374 and that this will be applied to my policy on the due or payment date ( if it is after due date). And that you will send me confirmation with a premium receipt. I do not understand what it is all about. It is anyway true that I have taken a policy no.19896374 in Mar 16 which was wrongfully explained to me by your representative, to be very beneficial. Believing him I have paid .rs..101000 towards first premium. But I have no intention of continuing the premium payment in coming years. In fact I would like to contact your office and make a request to cancel the said single policy no. 19896374 and refund me the Rs.1 lac prem paid by me. Under the circumstances pl let me know what I should do to cancel the said single policy, whom should I contact, phone number, and what is all about the msg received by me as explained in para 1 above, If at all i would like to view my single policy no. 19896374, what should I do? Should I log in separately into ICICI Predentital...Can't I go through ICICI bank log-in itself. Please let me know. thanks and regards Hoping to get a reply/hear from you, I remain Yours sincecely, A Subramanian Was this information helpful? | |||
Sep 30, 2016 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 ICICI Prudential Life Insurance Customer Care's response Dear Sir, We have made a note of the details. Our official will get in touch with you and assist you. Regards, Team ICICI Pru Life www.iciciprulife.com | |||
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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Sahil
Employee ID: 5002387
We tried contacting you on your registered number but we couldn't get through. Kindly share an alternate contact number and the concerned team will get in touch with you.
Regards,
Team ICICI Pru Life
www.iciciprulife.com