[Resolved] ICICI Prudential Life Insurance — Privacy Concerns | |
These ICICI Prulife sends unnecessary email notifications (spam) without authenticating the correct customer. This will be a critical privacy issue within the group. But they still send notification about phishing and privacy updates. Most of the time the feedback site does not work properly, none responds to phones. Instead of sending the email notifications (payment notices, switch, policy updates etc.) they include all available emails in their address line, which are intended for the concerned person. Even after many complaints they have not taken any action.
Either ICICI is not doing good job or the staff may be dumb. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. | |
1 Comment | |
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We are sorry to hear your concern. We request you to message us your contact and email ID to look into your concern.
Alternatively, you may also post your concern along with your contact details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedressal.htm...⇄
Request you to quote the reference number 184606 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.
Regards,
ICICI Prudential Life Insurance