[Resolved]  ICICI Prudential Life Insurance — Refund not provided yet - premium amount 24, 000 inr auto debited although premium paid

Address:Pune, Maharashtra, 411014
Website:onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedressal.htm?execution=e3s1#

I've not received my refund of 24, 000 INR, which got auto debited on 29/01/2016, although I've paid my premium amount of 24, 000 INR on 28/01/2016. I've informed Customer Service on this many times, but not yet a positive response has been received for this. One time they said a refund has been initiated but still today this time I've not received refund.
Policy Number: 16234366
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Aug 9, 2021
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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Policy Number is[protected]
Dear Mahath,

We regret the inconvenience caused. We have made a note of the details. Our official will get in touch with you.

Regards,
ICICI Prudential Life Insurance

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