[Resolved]  ICICI Prudential Life Insurance — SALES REP TAKEN CASH AND CLAIMING IT TO BE STOLEN!!!

Address:

Ghaziabad, Uttar Pradesh

I want to make a complaint against the kind of service im getting from ICICI PRUDENTIAL. POLICY NUMBER:- POLICY SELLING AGENT ID:[protected] NO1:- NO EXACT INFORMATION IS GIVEN IN POLICY AS TO HOW MUCH RETURN I WILL GET ON POLICY MATURITY.I HAVE ASKED SEVERAL TIMES THE POLICY AGENT THAT I DONT RECIEVE ANY MESSAGE FROM ICICI AND HE NEVER REGISTERED HOWEVER THE AGENT SAYS HE IS VERY CONCERNED AND IM NOT A CLIENT IM LIKE FAMILY TO HIM. NO2:- THE SALES REPRESENTATIVE CONVINCED ME THAT HE IS TRUSTWORTHY AND I SHOULD GIVE HIM CASH AS HE HAS ARRANGED FOR A SPECIAL PERMISSION FROM MUMBAI TO TAKE THE CASH...AND JUST AFTER THAT SALES REP HAS BEEN MISSING NOT RECEIVING MY CALLS AND MESSAGES. NO3:- AFTER A WEEK HE REPLIED SAYING THAT EVERYTHING HAS BEEN STOLEN AND HE HAS TAKEN GRACE PERIOD FROM COMPANY AND THOUGH LAST DATE OF POLICY PREM IS 7 OF JAN EVERY YEAR HE WILL PAY MY 18000 RUPEES FROM HIS SALARY...THOUGH EVERY YEAR WHEN I PAID BY CHEQUE IT NEVER GOT STOLEN . NO4: WRONG INFORMATION GIVEN BY SALES REP THAT I CANT WITHDRAW MY POLICY AS IT WILL INCUR ME AGREAT LOSS 72000 WILL BECOME ONLY 27000. HOWEVER WHEN I WENT TO THE PRUDENTIAL KAUSHAMBHI BRANCH THEY SAID ITS ARULE BY IRDA THAT WE CANT WITHDRAW POLICY BEFORE 5 YEARS. NO5:-ACCORDING TO SALES REP I WILL BE GETTING A RETURN OF 9 LAKHS AFTER 15 YEARS HOWEVER THE KAUSHAMBHI OFFICE SAID IT WILL ONY BE TWO FOLD IE 126000 CAN GO UPTO 350000 NOT MORE THAN THAT. I DONT TRUST ICICI ANY MORE KINDLY BE WARE!!!