[Resolved] ICICI Prudential Life Insurance — UNAUTHORISED TRANSACTIONS | |||
I have a policy with ICICI prudential with policy no. 18071284. My premium amount is Rs.50000 per year. My premium was supposed to be due on 26/09/2014 and without any prior intimation or communication ICICI bank and prudential have auto-debited the amount at their will unilaterally without taking my authentication either for an ECS or auto debit or a cheque. I have been trying to get my refund but the bank says its not their problem and I have to deal with ICICI prudential. I have been trying to get in touch with them and have sent in many emails but only could get an automated response. I find it a gross violation of my rights and its an act of forgery to take over my account and do an auto-debit without my authentication. I would like to seek legal advice for the same. Its been a mental and emotional strain to deal with such unprofessional bankers. Seek your advice regarding complete pay out and refund of the premiums amounting to Rs.1, 00, 000. I hope someone from the company would response to this complaint at dr.[protected]@gmail.com. Regards, Rahul [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Mathew,
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We regret the inconvenience caused. We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.
Regards,
www.iciciprulife.com