IDBI Bank Customer Care
IDBI Bank Ltd
Customer satisfaction rating: 1%
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IDBI Bank Customer Care

IDBI Bank Ltd

IDBI Tower, WTC Complex, Cuffe Parade - Colaba
Mumbai City District
India - 400005

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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IDBI Bank Complaints & Reviews

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IDBI Bank — Idbi bank imposing inauthentic penalty to my saving account-0200104000190732

 shyam2306 on May 20, 2016
Dear sir,

I am shyam jee gupta having a savings account (A/c no. 0200104000190732, customer id-78712616) in idbi bank since october'2013. This account was opened with advised by representative of idbi bank for applying request for home loan.

Idbi representative himself comply all the formalities to open the account even we never visited idbi bank for opening this account. During account opening he confirmed that we should maintain minimum
Balance of rs. 1000/- for this account but initially i have to deposit rs. 5000/- to this account and accordingly we did...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Idbi infrastructure (tax saving) bond (2001b) - non receipt of maturity

 nikagni on May 18, 2016
Idbi infrastructure (Tax saving) bond (2001b) — non receipt of maturity

Regd. Folio no. 10ifb1461018
Cert no. 010625013
No. Of bonds: 4
Distinctive nos. 0001159128 - 0001159131
Name: yogendra kumar dixit
Maturity date: july 30, 2004

I did not received any information about aforesaid issue. Kindly resolve the same and confirm the maturity proceeding.


New colony, bholepur fatehgarh disst.-farrukhabad (Up) 209601...
Complaint comments  Read comments Complaint category Business & Finances

IDBI Bank — Cheating /fake mails [Resolved]

 bosekjose on May 18, 2016
The following mail send by

They don't have official email id like this. Beware all of you !!!
For your reference please read this.

Idbi bank

Dear mr. Bose k jose,


This is to bring to your kind notice that we idbi bank has received your fund transfer request from ministry of consumer affairs amounting to rs. 7, 05, 000/- which has not yet transfer to your sbi account because according to mca your last procedure of fund transfer is still pending.
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Illegal maintenance charges deduction

 Vihang parmar on May 14, 2016
In reference to above subject i would like to inform you that A/C no.: 1079104000032948 ISFC Code: IBKL0001079 has been charged 115 rs on April 2016. as per RBI rules banks cannot apply penalty charges in account even if there is not a sufficient balance in account W.E.F.: April 2015.
I want this penalty charges to be removed from the same A/C as early as possible if this issue will remain same till end of this month i will contact to the higher authorities of RBI

This may short out as early as possible

Vihang Parmar

+91 7874991775
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Dishonor of cheque even though there is sufficient balance in account

 Ajay Morani on Apr 26, 2016
I have not been clarified for dishonour of cheque by your bank as on 31.03.2016, the details whih has been provided to branch manager with physical copy on 02.04.2016 even though sufficient balance is available in my bank account for clearing of cheque.

Bank account details are as follows:

Customer ID : 83523836

Account no. 060710200009324

Further, bank has also debited my account with Rs.258 as cheque return charges. Even though approaching your branch and consistent follow-ups, I am still not aware for reason of not clearing the cheque...
Complaint comments  Read comments [7]Complaint category Banks

IDBI Bank — Refund my amt

 Mahesh S Gundolkar on Apr 21, 2016
Actually my idea postpaid number 8424013829 is this i was paying the bill for this number online. so but by mistake i have enter my another artel number 7738073829. from my IDBI Bank A/c 431.00 has been deducted.

Thanks & Regards
Mahesh S G

Complaint comments  Read comments Complaint category Family & Relationships

Idbi Bank Shevgaon Branch — Deduct 68000 from my account without my consent

 ajay130 on Apr 13, 2016
Sir i am ajaysingh pardeshi residing of shevgaon village in ahmadnagar. I have a account in idbi bank shevgaon branch and idbi ahmadnagar delhi gate branch . Ac no - 0493104000133371.

The concern branch debit my account 68800 for insurance, without my concern .
I am poor and draught affected farmer . I can not afford so much amout as 68800 with out my concern.

I approached to idbi shevgaon branch for query, but the branch manager of branch mr suhash kharpude thratened me "get out from here ". I very dipressed . If the concern amout will not refuned to...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Didn't get the update regarding maintain minimum account balance due

 afrozkhanchw on Mar 26, 2016
When i opened the account in idbi bank, my account opened as a salary account with minimum balance 0.00 inr. They changed the policy in july 2015 that customer has to maintain minimum balance of 5000.00 inr. But i didn't get any update regarding this. When i opened my account through internet banking i saw my balance is in minus. I visited the bank and asked about it and they said you would have get this information on your mobile number. But i didn't get any message. When i saw my mobile number in my account there was my mobile number with 11 digit. They didn't even check point in mobile number...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — How they are opening their branches on 4th Saturday (This is against the RBI Rules)

 sunil_mtm21 on Mar 25, 2016
Dear Sir/Mám(RBI)/Arun Jaitely,

This is to update you that, IDBI bank is opening their branches on Saturday(26th March), which is 4th Saturday. But as per RBI guidelines, they should be closed. and Even, they have sent circulars and SMS's to all the customers that now onwards, they will be open on all saturday's. This is kind of harassment to IDBI employees and their families.

As a customer also, i am feeling very much unprofessional way of working from IDBI bank side, whereas, all other banks are closed.

do they have rights to go against RBI rules...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — Deducted extra money from my account they are fraud

 sabi123 on Mar 19, 2016
My bank account no. (0249104000103947) in idbi bank vikas puri nd-110018
Due to some personal problem i was unable to maintain my account from last 1.8 years and today when i went to bank and deposit rs. 3000 in account according to bank e-statement (Till 29 february) which they sent me on my mail according to this statement i have to pay rs. 2651 but after clear all this the branch manager mr. Tarun and all the people still saying that rs. 8564 more pending. Then i ask them to entry in my passbook they deny for this, even manager also. If i have any dues/pending amount they suppose to give...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — Late sms issue

 ankit09patel on Mar 14, 2016
I have salary savings account in IDBI bank, since long time we have notice that the SMS service the bank has provide is not in proper manners. As on 11/03/2016, my salary credited in my account. Since on that date to 14/03/2016 i have not get the message on my register mobile. this is not first time i have suffered for the issue. My all colleagues are having the same issue....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — MAB charges for inoperative salary account

 pradeephoysala on Mar 11, 2016
Dear Sir,

This is pradeep from Bangalore with customer ID 71452981, IDBI bank, Mission Road Branch, Bangalore. This is pertaining to the MAB charges levied on my salary account which is inoperative since 5 years. For the last six months, i am getting sms to pay the MAB charges and inspite of several requests to close the account stating the actual reason, the bank officials are not responding to the query. The written application sent to close the account has been returned stating that MAB charges need to be paid to close the account.
How does it make sense to pay MAB charges...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Amount debited but not credited to beneficiary through imps

 JAN REDDY on Mar 7, 2016
I transfered 20000.00 through IMPS on 06.03.2016 having my account no 1169104000001168. Amount deducted my account but not credited to beneficiary . details transaction no 606619186649. Beneficiary account no 068010100491334, ifsc code UTIB0000068, axis Bank.
So please resolve the issue at earliest...
Complaint comments  Read comments Complaint category Banks

IDBI Bank Ltd — Kharab service

 Sacharya on Mar 5, 2016
Me idbi bank customer hu me 7 November se mobilebanking ke liye pareshan ho raha hu par bank mere sath cooperative nahi kar raha hai branch me call karne par galat Jawab dete hai branch manager unka bachav karte hai....
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Don't initiate the refund money on my account.

 Ramakrishnanram on Mar 4, 2016
Dear Sir/Madam,

I had purchased on online store (AMAZON/SNAPDEAL) dt 24.02.2016 b'coz of any reason i need to cancel that order.

Same they had refund was issued to my Visa card on February 24, & 25 2016 for Rs.4589.00 & 4440 but till don't credit the amount on my account so please refer the below for online store (AMAZON/SNAPDEAL) refund referance no for your refearnce and intiate to process the refund on ASAP.

Snapdeal Refund transaction referance no:12339538188 dt 24.02.2015 for Rs.4, 589.00

Amzon Refund transaction referance no:74332746056605534980058...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — Account opening not opened

 Kosaraju Bharath on Feb 17, 2016
Acutally i opened savings account In idbi bank in tenali branch as on 2-2-2016 for initial amount rs 10, 000.still now the account has been not I went to bank for account no, they are telling silly reasons...sales person telling silly reasons...sales person, business development officer...plz activate my account as possible.. Provide my deliverables as possible as...thanking you...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Harassment with customer name

 Qaiyum Landge on Feb 16, 2016
At the time of account opening perfectly filled form and provide documents with correct name and address, But bank mentioned wrong name and address....
Complaint comments  Read comments [3]Complaint category Banks

IDBI Bank — Removing of debit card block

 kanti k patel on Feb 9, 2016
Dear Sir/Madam,
Name - dhiren k patel
C A No.- 0166102000004626
Debit Card No - 4587771660102889.
This card is block due to wrongly put pin no.
I request u to pls. remove the block urgently.
Thanking you....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — My savings a/c balance are debited for mab

 Dilip Narayan Oshinkar on Feb 5, 2016
Hello sir

i am allrady credited MAB balance are 3000/- last months but this months today recive my mobile massage debited 1500/- why debited my balance becouse i am all ready updeted balance so kindaly refud may any balance debited so refund mi ..

thank you

my name : Dilip Narayan Oshinkar

A/c No 061504000047667

mob : 09922101495...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Bank atm card is not received from 2 months

 neetachandelkar on Jan 27, 2016
Dear Sir/ Ma'am,
I opened my saving bank account in IDBI bank, Palghar Branch 2 months back. But I have faced so many problems just to get my passbook and chequebook.
The service provided by staff is very poor. They don't understand the seriousness about people if we have opened bank account, we have some emergency. I have visited the bank thrice just to get all my bank documents which still I did not receive. When we call them they just say it will reach in 7 days which is not happened from last 2 months. Kindly guide me what should I do?...
Complaint comments  Read comments Complaint category Banks

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