IDBI Bank Customer Care
IDBI Bank Ltd
Customer satisfaction rating: 1%
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IDBI Bank Customer Care

IDBI Bank Ltd

IDBI Tower, WTC Complex, Cuffe Parade - Colaba
Mumbai City District
India - 400005

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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IDBI Bank Complaints & Reviews

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IDBI Bank — Customer care executive wont recieve phone

 shweta kokate on Dec 6, 2016
If customer care executive are so much busy in there work then why customer care number is provided and if these banks cant provide the requirement of there customer then dont open the account.
idbi cant able to care there customer.dont open account in that bank.its useless
My transation at atm failed and and still my money get deducted so i want to just ask "when will i get my money back or not "
from 2 days i am trying but cust care people dont even able to recive my phone.
service is toooooo muchhhh bad very bad...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — New account

 Nikhil Mirchandani on Dec 2, 2016
Sir/mam i have opened new account in idbi bank jodhpur on 7th nov 2016 and i have deposited 5000 rs but they are not opening my account. When i gone they are not responding properly and they are miss behaving now. It's important to open account because i have to register for nism so i want account for that in a month but my date is coming and i don't have account in bank due to idbi bank. Plz help me for that.

Name - nikhil mirchandani...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — Cash debit from ac

 deepak gundale on Nov 30, 2016
Hello sir my name is pooja bhokare ACno-0076104000598880 Ac type-saving i will deposit cash of my ac Rs 2000 but bank charge me 2000 rupees is non mantain Ac charge why sir. i all ready open the ac after 2 yeas and bank rule is chang after 1 year i am going to bank but manager is not given to me propar respones & i want go manager cabin and mangers is rudaly for me and she is going out cabin no respones for me i is customer please check thise matter give me refund my money...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Unethical behaviour on Nov 29, 2016
Mr. Austin from IDBI Mahim branch took my car loan documents two an half months back and did not process it. IDBI also took 10000.00 RS from me for account opening and did not open my account. My calls weren't answered or entertained I was treated like a table tennis ball from ac opening department to Loan sanction department. Finally without processing my file they decided not to process it after almost three months. Mr Austin was also rude on phone as well as when I was asked to visit their branch. These people misuse their powers and play with customers at their own will....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

IDBI Bank — My transaction password locked-request to reopon

 Munagala Reddy on Nov 29, 2016
I am Munagala Narayana Reddy working with Teleservices Inernational, Waverock building, Nanakramguda, Hyderabad and i am having saving salary account in your IDBI BANK, GACHIBOWLI BRANCH, Hyderabad. My A/c.No.0432104000116312.
My transaction password locked while operating net banking transaction.
Please reset my password reply be email.

Thanks & Regards,
Yours sincerely,
M.narayana Reddy
Complaint comments  Read comments Complaint category Computer Software

IDBI Bank — Not activated my debit card yet

 Akshay Malviya on Nov 29, 2016
Hyy Sir / Mam. On 7 October 2016 I applied for Saving a/c I got Rupay Debit Card & pin no. I really disappointed from IDBI Bank because Bhivandi Anjurphata branch 1month gone but my debit card not activated yet. To activate card first transactions should from Home branch IDBI Bank Anjurphata branch is not opened a ATM yet . I'm suffering from withdrawal problem because of deactivate debit card I'm unable to withdraw a Rs.1 also. My humble request to you that just only activate my Rupay debit card any how....
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Redemption of idbi deep discount bond 1998-a folio no. Ifd003621 in the name of jeevika jolly

 Ajay Jolly on Nov 29, 2016
Dear sir,

i had submitted my origional bond (deep discount bond series 1998a on 19th april 2016 at idbi bank, karol bagh, new delhi 110005 but, till date i have not received the payment. Idbi branch at new delhi is not providing any details regarding regarding redemption or any payment made to me. Please look into the matter on urgent basis. If not, then i will be forced to knock the door of consumer court.

Ajay jolly
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Deduction of money in my account for failure in online transaction

 Prabha Ramesh on Nov 27, 2016
My a/c no. is 0304104000055240. On 25th Oct.2016 at about 10.00 p.m. I was trying for online payment with my IDBI Debit card no.5559 3630 4021 3759 for applying Indian passport but the process was failure and so I tried again which resulted in failure. But I received in mobile no. 9171382421 that an amount of Rs.1512.75 was deducted in my account. Three days later, I approached the IDBI branch at Puducherry, S.V. Patel Salai where I am holding my account for remedy. They instructed to make a complaint on the toll free no. I did so and was informed that the process was declined and will be credited...
Complaint comments  Read comments Complaint category Passport Services

IDBI Bank — ATM doesnt work

 Madhu Cena on Nov 24, 2016
My atm doesn't work.when i go to atm to withdraw cash, it shows that last transaction failed.and when i swiped it, it shows that exceed amount limit or card error.i need my cash imediately.
for so many days i was going to atm and it shows the same.
i was irritaed by this kind of process.
i hadmoney in my atm.
but it shows that exceed amount limit.
do something...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Blockage of mobile banking

 Purnima agarwal on Nov 21, 2016
Pls unblock my mobile banking .user of 84549661
Acc no.0296102000003650
Pls resolve it at the earliest .it was blocked 2 weeks ago .no response from bank acc name is hardik agarwal .my card was blocked due to entering of wrong OTP due to server issues.I request u to solve this at the earliest from ur end .thanking u .
Urs sincerely,
Hardik agarwal...
Complaint comments  Read comments [3]Complaint category Banks

IDBI Bank — Online transaction using atm card

 deepakpauld on Nov 20, 2016
I had done a online transactions of 110 rs using my idbi atm no: 4320980003023205 for recharging my phone on 2/11/16. The transaction became failed but i received two messages from the bank authority that is 110 rs deducted two times each from my account, then i contacted bank authority person, there response was its a technical issue money will be refund with in 10 working days but still yet i didn't refunded my money.
My account no: 1154104000061913, account holder name: deepak paul d...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Redemption of idbi deep discount bond

 9099944184 on Nov 20, 2016
My sisterer made a IDBI deep discount bond in the year of 1996 ( annexure- 96), now she want to take the benefits by surrendering the bond.
other details are as following:-
Folio no. PDDB 3180430
Certificate no. 03165321
Distinctive No. 003165321
Date of Allotment- 11-03-1996
Name of bond holder: Mrs Yasmeen Bano
Second holder- Hakam Ali khan
Please let me know howmuch she can receive the benefit of it, and what are all the documents needed and process to take this money from IDBI. We need this money urgently for help in my further studies....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Fake accounts creation

 kriskartheek on Nov 17, 2016
Dear sir, a fake account is created in the name of my father-in-law. the person who created the account had some DD's which are in my father-in-law's name. bank employee and an influential person helped that person to create the fake account. a total of 21 lacs amount had been cheated with this fake account. without the main person they opened an accout in his name and they looted the money. the branch is in vijayawada, andhra pradesh. ring road branch. account opened on 18-06-2016...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — I am complaining about the rude behavior of your employee

 Bhaskar Saikia on Nov 11, 2016
Respected sir, as I approach to one of your branch at Golaghat district, Assam which was in front of BATA shop to exchange my old notes of 500 and 1000 rupee notes. As per guide lines of RBI I am entitled to exchange a sum of Rs 4000 from your bank as I have not any savings account in your bank. Due course one of your employee (lady employee) showed a very rude behavior and rough attitude by which I was entirely hurt. Therefore I request you kindly to perused the whole matter. Otherwise I will proceed to consumer forum. It is my duty to inform you first.
This is for your kind information...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Haven't got the money return

 Swarnali p on Nov 1, 2016
We have lodged a redemption dated 26/7/16 but since now haven't got the money. It's been more that 3 months please note as soon as possible.
Regs. Folio no. Ifd046943
Certificat no. 271334
First holder name: swapan poddar
Second holder name: shyamoli poddar
Third holder name: swarnali poddar

Please note our problem we are in great need news of money right now.
Thank you...
Complaint comments  Read comments Complaint category Other

IDBI Bank — Payment not received from atm

 umeshtiwade on Oct 30, 2016
Dear sir,
I am umesh tiwade, i am having an bank saving account
In idbi bank, warora dist-chandrapur, my idbi account number is
0599104000063665. on
Date:30/10/16 5:29:15 pm, i have withdrawal 5000 rs from nfs/mahajan
Market, main rd nagpur atm, but i did not recieved money from atm.
And 5000rs amount debited from my account.
Till now no money has refunded to my account.

Cyber receipt date:30/10/16 7:25:06 pm


Transaction details

Account number : 0599104000063665
Complaint comments  Read comments [3]Complaint category Banks

IDBI Bank — Redemption of idbi's deep discount bond - 1992 series

 gaddamrao on Oct 30, 2016
I have taken one Deep Discount Bond of 1992 series on my son's name with a issue price of Rs.2700/- with a folio No.DD00603364 and a certifacte No. of 00722622, with a maturity value of Rs.1, 00, 000 by 31st March, 2017. Please inform the status of the bond & payment as on date. I came to know from somebody that the bank was given a call in 2010 for redemption of bonds.
In the above circumstances, what is to be done & whom to contact for getting our money back....
Complaint comments  Read comments [2]Complaint category Other

IDBI Bank — Flexibonds 22 for payment.

 jvsharma on Oct 16, 2016
Regd. Folio. No. 22ifba2934611certificateno.022827829no. Ofbonds (6) distinctive no.2242196763-2242196768 shobha sharma, janki vallabh state bank of india p. Y. Road indore (M. P) ifsc no. Sbin0030015 micr no.452005002saving a/c no.53042939775 email:-jvsharma@gmail. Commo. No.09907507009 payment still not received. Please send the payment. Add.29, dhanwantri nagar
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Refund amount was not credited on my account.

 Ramakrishnanram on Oct 13, 2016
Dear Sir,
I have ordered mobile on flipkart on 3 oct. 2016 with cost of: 9999.00 same I cancelled the order. My IDBI Customer ID: 74260447 and Account no:000XXX4000XXX993.
Also flipkart was refunded my money on 4 oct. 2016 with reference no 74766516278639552889085 but till IDBI bank don't dispute the amount on account so kindly take in priority and refund the amount on asap.

I have attached the flipkart refund reference no for your kind reference.

Complaint comments  Read comments Complaint category Banks

IDBI Bank — Charges deducted from my without any information

 Vaseem bagwan on Oct 6, 2016
Dear sir, my a/c was in idbi bank tarabai park, kolhapur named star fruit centre. A/c. No. 0665102000003490. Idbi bank deducted rs. 6131/- from my a/c without any prior information. I have given written complaint to bank on 18/8/2016 about it. After that the manager told that it will be waived in 3 to 4 days after the headoffice approval. There after i was in touch with it continously but the bank was not waived it till date and non satisfactory answers was given by bank. Please take action against it and please recover my deducted money by bank. My mobile no. Is 9921394576...
Complaint comments  Read comments Complaint category Banks

Recently Discussed

1 days ago
New account
4 days ago
Cash debit from ac
7 days ago
Not activated my debit card yet
8 days ago
Redemption of idbi deep discount bond
8 days ago
Blockage of mobile banking

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