IDBI Bank — Debit card fraud

Address:

Pune, Maharashtra

Dear Sir, This is to bring to your knowledge the ATM cash withdrawal fraud which has happened with me on midnight of 4th &5th Jan 2016. Someone has withdrawn INR 50000 from my IDBI savings account (ATM Card No.[protected]). This transaction was done without my knowledge or consent and that time my debit card was in my custody, So there was no possibility for anybody mis-using my card. it was a fraud. This transaction was done in 4 attempts, INR 20000 (2 times) and INR 5000 (2 times). I immediately called IDBI customer service and blocked my card. I have already informed to Customer care & IDBI Branch Pune & local police station. but still not get positive responses by bank As this is a technical security breach and negligence of bank due to which such fraud happened. So please take the necessary steps, against these fraudulent transactions. BR: NARENDRA NAYAK narendranayak.[protected]@gmail.com