IDBI Bank — Dishonor of cheque even though there is sufficient balance in account

Address:

411030

I have not been clarified for dishonour of cheque by your bank as on 31.03.2016, the details whih has been provided to branch manager with physical copy on 02.04.2016 even though sufficient balance is available in my bank account for clearing of cheque.

Bank account details are as follows:

Customer ID : 83523836

Account no. [protected]

Further, bank has also debited my account with Rs.258 as cheque return charges. Even though approaching your branch and consistent follow-ups, I am still not aware for reason of not clearing the cheque