IDBI Bank — Fraud by debit card | |||||
Dear Sir, This is to bring to your knowledge the ATM cash withdrawal fraud which has happened with me on midnight of 18th &19th Jan 2016. Someone has withdrawn INR 100000 from my IDBI savings account (ATM Card No.5559 XXXX XXXX 3608). This transaction was done without my knowledge or consent and that time my debit card was in my custody, So there was no possibility for anybody mis-using my card. it was a fraud. This transaction was done in 8 attempts, INR 17500 (4 times) and INR 7500 (4 times). I immediately called IDBI customer service and blocked my card. I have already informed to Customer care & IDBI Branch Ghaziabad & local police station. but still not get positive responses by bank As this is a technical security breach and negligence of bank due to which such fraud happened. So please take the necessary steps, against these fraudulent transactions. BR: MUDIT KUMAR SINGHAL [protected]@yahoo.co.in Complaint Status Was this information helpful? | |||||
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IDBI Bank customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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Why don’t you try writing to them on [protected]@idbi.co.in with all your details.
I am sure they will get in touch with you in order to address your concern.
Thank you.