IDBI Bank — Imps done but amount not credited to beneficiary

Address:Bangalore, Karnataka, 560040
Website:Idbi

I made a imps transaction on 1st oct on my idbi mobile app, the amount (Rs5000)got debited from my account, however it did not credit to the beneficiary .usually it takes couples seconds but in this case its been more than a day ..im very frustrated, i used imps bec i wanted to credit immediately but now i dont the amount also .i called up the customer care, who were of no use to me and didnt give answers to my problem.
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Dear Sir,

kindly check IDBI Deep Discount Bond 1996, whose folio No PDDB 3304207,
Certificate No 03283583, when it should be encashed or became matured if not then how we can surrender premature bonds ? Please check the status of the bond and advise.

Thanks
Yours Sincerly
Shiv kumar sharma
e-mail :[protected]@gmail.com
Mob.: [protected]

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