[Resolved]  IDBI Bank — Regarding Wrong Deduction Of amount From my savings bank A/c

Address:

Sambalpur, Odisha

Hello my name is Jyotirmayi bagarti.. my account number is [protected] and my card number is [protected]. I am account holder of IDBI bank (Sambalpur Branch). Sir let me get into the matter on 21st may 2014 I did a transaction of rs300 but my ac got debited with rs300, rs2000 and rs20 (two times) as transaction charge but the matter is I rs2000 (and rs20 transaction charge) deducted was wrong as I have not done that transaction. I Complained about this to bank but they told wait your money will automatically will be refunded they didn't gave me any complaint no. Or anything (they were taking it for granted and was not trying to do anything ) .. After a month or two and after running 15 to 18 times to bank they told me to lodge a complain name banking ombudsman and that too was not possible without their help but they didn't help me I spoke to branch manager also but he was also least concerned, than finally I myself tried to lodge banking ombudsman at that time they gave me a document (have attached in attachment). After Banking ombudsman (have attached banking ombudsman details) the bank called me up first time in 5 months that too they were not helping me they were trying to clear their image by taking signature on backdate on a document to show they have helped me in past about this matter as while lodging the complain I mentioned that they are not helping me I have been to bank around 15 times (as bank employee said for this the IDBI bank some head called him up from Bhubaneswar). I Didn't agree to sign the document they tried to fooled me also but I didn't so we came across with lot of debate and after that till now nothing has happened. The bank is agreeing also that the amount is wrongly debited but than why are u harassing me please refund me my money its around six months. But now i[censored] will see I should Claim for the 2020rs wrongly deducted and interest for that and compensation for may time and petrol wasted being to bank and you people should overpay as you were trying to eat my money but thanks from some were I heard about this website. Sir please help me to get back my money as soon as possible its already been six months and sir please take some action against the employee's and Branch manager also, I once again request you please take some action as I have been harassed mentally and physically very much. Sir help me please as you are the last option I have and Sir for me 2000 is good amount as I belong to a middle class family. Once I get back my money I will immediately close my A/c as I have understood IDBI before opening ac will treat you as you are RBI head and after opening ac they will treat you as a dog.