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Idea Cellular

Idea 3g Netsetter — 6GB data has not added to 3G Netsetter till now

Address:Thiruvananthapuram, Kerala

Dear Sir, Thankfully Idea has activated my 3G Netsetter. My Mobile No. is [protected]. I have recharged twice my account, but as promised by Idea to add 6GB usage for purchase of 3G Netsetter, has not been added to my account till now. I would very much appreciate if the concerned officials of the idea may kindly look into the matter and add 6GB data to my account. Deepak Kumar Uzgare, [protected]@yahoo.com: [protected]
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 29th July 2015, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Sir,

I am afraid that the matter is still not resolved by Idea despite assurance over phone. It is unfortunate that Idea is so callous and indifferent in resolving a issue.
Reply
Dear Customer,

As per your telecon with our customer service associate on 7th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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