[Resolved] Idea Cellular — 3G [protected] Mobile Internet Payment Transaction failed | |||
Idea Mobile No [protected] : On 28.08.2015 I made online PAYMENT for Rupees 154/- through my HDFC Visa Credit card and was made for recharge of 3G Mobile data Card Internet. My transaction was failed with error "Reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries". But same amount was debited from my account. So kindly refund the above amount to my credit card account immediately. My mobile number is [protected]. Kindly call on my mobile to explain more about the unsuccessful transaction. Thanks S Krishnam Raju E mail: [protected]@gvk.com Hyderabad. Mobile: [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 28th Aug 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 28th Aug 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 29th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 29th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular