[Resolved] Idea Cellular — 3g data night pack | |
i was recharged idea prepaid mobile on 18/07/2014 11:00pm for night 3g data offer of 512mb worth of RS 29. My amount was debited in my main balance i got messages from company i got 512MB 3g data. But when i was starrting browsing on 19/07/2014 12:30am my main balance amount was debited. after that once again i recharge my mobile number with RS 29 with using 1219 call option on 19/07/2014 12:40am .again i got message 512MB 3g data.after that also my main balance was debited. 2 times i was not get any data.
when i was trying to complaint on call center about this matter. Atleast there are not ready listen my problem. kindly take action on this matter and do needful to me.
my number is [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and complaint for wrong charging has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular