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Idea Cellular

[Resolved]  Idea Cellular — 3g data recharge

Address:Kutch, Gujarat, 370140
Website:www.idea.com

Myself recharge a 3g pack of Rs 348.00 on dated 21.11.15, 17:09 Hrs. in [protected] No. SMS given by IDEA about 1536 Mb recharge successfully. Unfortunately while checking the balance its show only 500 MB. After talk with customer care several times that issues is not resolved. Request you to credited the balance 1 GB, 3g data.
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Nov 24, 2015
Complaint marked as Resolved 
At last Idea credited the balance data on dated 24.11.2015. Good experience with consumer complaints. Thanks idea and consumer complaints for resolve this issue with in a short period.
Idea Cellular customer support has been notified about the posted complaint.
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3 Comments

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Comments

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Contact made over several times with customer care but they are not able to solve this issues.
A massage also provide by idea care ( No 51985) Regarding RC[protected] MB, 28 DAYS RECHARGE SUCCESSFUL.
But, after checking the balance it shown only 500 MB credited.
My question is where the balance 1 GB ?????????

The original massage is,

RC348 - 1536MB, 28 days recharge successful! Vadhu Data Offers mate Dial *800# athwa Best Offers mate Dial *121# and Data Balance mate Dial *125#
Reply

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