Idea Cellular — 3g net service really bad in my area

Idea Cellular — 3g net service really bad in my area

H hemant1830 from Sarai Mir, Uttar Pradesh

I am really upset with my idea 3g connection which I took last month. The company is not capable of providing speed it has promised during giving connection. I have also purchased 3G net setter dongle which is now a wasteful investment. My Idea no. is [protected] Expecting any favour from this company is also waste of time. I would like to switch to any other company next month. +1 photos Was this information helpful? No (0) Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We sincerely regret the internet speed issue that you are facing. We'll check this and try to resolve asap. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

hemant1830

from Sarai Mir, Uttar Pradesh

The Idea SIM which I use is always in my dongle so if you want to contact me my other no. is [protected]

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 5th June 2015, we wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular