Idea Cellular — 3G netpack amount debited data not credited | |||
Dear Sir/Mam, I recharged my 3G datapack for number [protected] yesterday for a sum of 1255 (4GB data 3 months validity). THe amount was debited from my online SBI account immediately but NO data was credited to my mobile.KIndly take action on this at the earliest so datapack is credited or my money is refunded back immediately. The online netbanking transaction details are below for reference. 03-Aug[protected]Aug-2015) TO TRANSFER INB Idea IDEA_RECHARGE Paymen DSBI[protected]IG0ALTZGV9 TRANSFER TO[protected] 1, 255.00 Thanks, S.Mahapatra Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 5th Aug 2015, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 5th Aug 2015, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.
Thanks & Regards,
Customer Care, Idea Cellular
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular