[Resolved] Idea Cellular — [protected] number portability regarding final bill generation 19 day 710 rs.

kuldeep.gupta72

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.ideacellular.com/wps/portal/!ut/p/c4/04_SB8K8xLLM9MSSzPy8xBz9CP0os3gjA9MQ0zALczNPvxAzA0-zUAtPAwN

Hello sir/mam,

I have port my number [protected] idea to airtel and i have discussed with idea office and told him to provide me the last bill. At the same time i was paided the 530 rs last billed amout of october month bill cycle is 7 oct to 7 nov. And idea connection i was used idea only 19 days and using the plan with 250rs mothly rental. I switched to idea to airtel 27 of november of those day bill amount has generated by idea cellular service 709 rs and he has ducted my security money 320 rs and i need to more 388 rs.

Please help me this billed amount is very high and i was not used anything extra of the plan. Please consider me request.

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Apr 5, 2017

Complaint marked as Resolved

Company has not resolved this concrened and they force to the pay the bill amout.I have recieved the call on saturday from idea to mentioned #9763100136. He as per company policy bill amount is fine. But we have only used 250 monthly rental plan. why we are 710rs only 19 day using of the month. I have recieved a notice from the court on 03/04. Please resolve it asap this concern.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Idea Cellular Customer Care's response Hi Kuldeep,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Maroof

Verified Support

Nov 14, 2016

Idea Cellular Customer Care's response Hi Kuldeep,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date and time to contact you and have your issue resolved.

Regards,
Esther

Nov 15, 2016

Updated by kuldeep.gupta72 Hi Esther,

You can reach me anytime and you can call me my alternative number #[protected].

Nov 16, 2016

Updated by kuldeep.gupta72 We have not received any update.

Verified Support

Nov 19, 2016

Idea Cellular Customer Care's response Hi Kuldeep,

As per your telecom with our customer service associate on 19th November 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhijit

Nov 21, 2016

Updated by kuldeep.gupta72 Resolution was not provided. This is the cheat by the company.

Apr 04, 2017

Updated by kuldeep.gupta72 Sir/ Mam,

I have received the notice from the D-408, Lawyers Chambers, Karkardooma Court, Delhi of this concern. Please help what i am doing for this. This is very too much from the idea cellular. Idea company has made extra charges in my bill as i have describe in my complaint and where idea is written, the charges will apply on the daily basis. Please help me asap.