Idea Cellular — About recharge coupon

Address:Kottayam, Kerala

Hi I got mobile connection, prepaid no [protected] Today i bought a voucher for Rs 70 unfortunately when I scratch that coupon the number also gone. I called customer care they told me to go to shop and inform them about this and they will resolve the problem. I went to the shop and the shop owner told me they can't do anything, before that also it happened with so many customers but idea didn't do anything. Please resolve this as early as possible.
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Idea Cellular customer support has been notified about the posted complaint.
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Call 198 and tell them the voucher number which will be printer and they will give you the details.

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 21st April 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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