Idea Cellular — Account Deduction

arshpreet

from Basi, Punjab

Address:

Mohali, Punjab

Deduction of Rs. 56/- from my ideea prepaid account [protected] on dated 29/04/15 without any reason. when I call in customer care they said that the deduction of Rs. 56/- is for Internet usage. But I not open any website & in my account internet pack was available. I am not satisfied from your service. Kindly revert my balance. Thanks, Gurinder Singh

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We sincerely regret issue with your prepaid balance. We'll check this and try to resolve asap. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular