Submit a Complaint
Mobile Service Providers
Idea Cellular

Idea Cellular — Asking to pay unused bill amount

Address:Visakhapatnam, Andhra Pradesh
Website:idea cellular

Respected sir, I am buyed an idea postpaid sim along with security deposit of 500/- After buying i had found that sim was registered on wrong name, also there was no network coverage to the sim. I had complained the same to the customer care team, they had acknowledged the same also...but there is no solution to the problem, even then the bill was being generated every month. Few days back several requests were made to the customer care for the cancellation of the sim and account, they had acknowledged the same also... they had intimated me saying that my account was permanently closed as per my request. And now they had sent me an legal notice to pay the unused bill... so i request you to see to the issue and show me the justice
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 
5 Comments

Related Idea Cellular reviews

[Resolved]Idea Cellular - Automatically get Caller Tune4[Resolved]Idea Cellular - no step to stop loss of card on sundays/holidays1[Resolved]Idea Cellular Ltd. - puk no.223[Resolved]Idea Cellular - Sim card registration failed after 1 month12[Resolved]Idea Cellular Ltd - Fraudulent postpaid bills6
View all 16713 Idea Cellular Reviews

Comments

Dear Customer,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
hi there!

idea number : [protected]

alternate contact number : [protected]
Reply
Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Hi idea customer care,

I found no use of contacting the idea customer care...they were simply singing the same song to pay the bill...
They are just not concerned about the issue..they are only concerned about the bill...that's the reason i have approached consumer forum...
Even i had a security deposit of 500 with you...why dont you adjust that amount with the outstanding balance...
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    View all 16713 Idea Cellular reviews & complaints
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information