[Resolved] Idea Cellular — autoactivation of VAS services | |||
For the past 3 days VAS services like star plus tv store, skillderby gaming service, store 5, movie portal were activated automatically on my idea sim ([protected])...and other services like appy store, game mania, video vogue pack were not processed successfully only because i didn't have sufficient balance..now im reluctant to recharge my phone for fear of these autoactivation and deduction of my balance...so can you please tell me a way to prevent these autoactivation and reimburse my deducted balance..thank you Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and your complaint for VAS activation has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and your complaint for VAS activation has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Thank you
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular