[Resolved]  Idea Cellular — autoactivation of VAS services

Address:Thrissur, Kerala

For the past 3 days VAS services like star plus tv store, skillderby gaming service, store 5, movie portal were activated automatically on my idea sim ([protected])...and other services like appy store, game mania, video vogue pack were not processed successfully only because i didn't have sufficient balance..now im reluctant to recharge my phone for fear of these autoactivation and deduction of my balance...so can you please tell me a way to prevent these autoactivation and reimburse my deducted balance..thank you
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for VAS activation has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Thank you

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