[Resolved]  Idea Cellular — Automatic and unauthorized subscription of VAS, unable to deactivate via 155223

Address:

Bhopal, Madhya Pradesh

This is Anshul Dwivedi, Mob [protected] (MP CG), Today when I was browsing the Internet on my cell-phone, I received a message from 54300 that something called "Glam World" had been activated and that I had been charged Rs 50/- !!! for that. I am 100% sure I had not clicked any such link asking for a subscription. When I checked my balance, the amount had been deducted from the balance.

I messaged STOP to 155223, but I kept getting "FAILED". Right now, I am stuck with this package, unable to unsubscribe the VAS and getting my amount deducted.

There is another such service "Music Corner Weekly" that has been subscribed to my account in a similar manner on 1st June 2014. It is charging me 15/- per week.

Please unsubscribe these idiotic services from my account, will have to take you to court if it doesn't happen. I need my refund of Rs 50+15+15 (Rs 80) to my account balance. If not, I will have to get Rid of your services.

I Humbly request you not to send me "We are looking into the issue and will get back to you at the earliest" reply to my complaint. All you have to do is to look up my number and stop this service at first so that I do not lose any more money.

You can then start by refunding my amount which will take some time (I know). Airtel deducted Rs 200 from my account and did not refund that despite the complaint in the forum, don't do the same or I would have to move to another subscriber