Idea Cellular Complaints & Reviews

Address

Plot no -80,
Jawahar society
Shilpi ground
Mahuva 364290
Gujarat

I'm not receiving proper 4g signal since the start of 4g idea services.

Here the number of idea users is more in my location but because 4g signal is not available the users are porting out from idea..

Hence i request you to take some action and provide proper 4g signal....

Dear customer support team,

My idea sim is not working in the uae. It is not getting registered with any of the uae service provider either etisalat or du. Before i traveled here, contacted idea customer service and recharged with ruepes 1000 as they advised so that i can get seamless service since all my bank accounts are registered with this number but struggling to my idea sim registered here with any service providerto...

Dear sir, i m ashraf ali from tamilnadu. At present i m in uae. I m using idea prepaid no [protected]. From last 6 months i m keepig my sim card with me. No issue. But from june 30th 2018 my no was deactivated with out any notification message. Now with out my no i am struggling more for my business and personal transactions. Please kindly take necessary action on my complaint.
Thank you.....

Today i have recharge of my idea prepaid number [protected] at 8.47 am of Rs.459/- through idea cellular site amount debited but recharge not done, i call customer care they said wait for 8 working days will automatically credit to your account.and said me recharge now second time i had recharges at 1.00 pm of Rs.398/- still same situation happen amount debit my account Rs.398/- second time but recharge not done....

I am idea customer since 1 year.I am using idea postpaid service.I am not happy with the service since last 4 months.I made multiple calls to their customer care number, but nobody is picking the phone.The address of their store they have given is also wrong.I am not using the sim since last 2 months..still they are sending me bills.They are repeatedly calling me for bill payments..and using a language that I am not supposed to hear as a...

SIR I have received a legal notice on[protected] regarding my dues NO. PRNIDEAJUNE 2018PRN-PRN-74041. But regarding these dues I have never received any message or hard copy of bill and no one has contacted me yet. There is no communication from your side or by your representativesregarding any dues. Even I have not received my pre deposited amount as security. Here i want to know that what kind of offence I did for which you have send such...

I had submitted request for changing service from post paid to prepaid twice. (idea cellular)
on first ocassion after submission of request i was asked to come after 4-5 day. On reaching the store i was informed that the request was not processed since bill was pending.
I lodged 2nd request on 14/7/18 clearing my dues and visited the store on 18/7/18 as instructed, where i was informed that trasistion was still in process....

I have been facing problems in porting out of Idea Cellular to other operators for a long time and deposited advance rent for almost two months after applying for port out. I have generated UPC several times; applied several times; complained to appellate authority, but received no proper response. They close the application without giving specific reason.

Still one application is pending to be processed.

Please...

Updated my idea 2g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.
Please I really need to fix this problem....

Tried switching off my phone but still not receiving Incoming calls from any network, whenever I tried it always says "the dailed number is switched off". But there is no plobrem with internet, it is working well and outgoing calls also don't have any problem. I don't know what the plobrem with my idea simcard.

Please check & rectify my error soon...

I was about to recharge my idea sim from google idea cellular site and paid from my debit card and the amount was deducted from my account and it was displayed that your transaction was successful but i dont get the balance and any message to my idea number so what shall i do now to get the balance. Will i pay it again to get the balance? I got confused so please help me....

I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.

When i approach to outlet of idea they told...

Discontinuation of services of my nos [protected], [protected], [protected], [protected] and [protected]. Not discontinued even after mailing 4 times. Bill paid when generated but not using the nos for last 2.months.When contacted the idea executives for the same they always tell they have mailed to higher authorities to amit.[protected]@idea.adityabirla.com. Despite of not using the services for last 2 months I have repaid the bill generated. Earlier...

I was with idea since 5years now when I converted my postpaid connection to prepaid my services are all stopped even after visiting your idea gallary they said they can't do anything.

Your customer care representative are also useless.

Your customer care email has no response sisnce 30 days.

Worst to worst experience ever .

Below is the complaintnumber .

How can someone...

I have visited many customer service centres and I completely understand that they may sometimes get annoyed due to their boring work. But the two female representatives of Idea's Sunrise Teleshop, Ganeshguri, Assam, have made me so angry and disappointed as on 17/07/18 that I had to write this review. I hope that they get fired. In my presence, they also misbehaved with other customers. I felt like slapping them across their stupid faces....

I ported my sim from BSNL TO IDEA. My BSNL sim got cancelled today (16 July) but when I put my IDEA sim it's not working. I tried calling 59059 but it says this facility is not available. When I checked the APN its showing IDEA Maharashtra instead of IDEA Kerala. I think it was the worst decision to port to IDEA. I am not able to call the customer care as well. I don't have any alternative sim card. I NEED to get this resolved ASAP. My contact...

I have recharged for unlimited pack of calling and 2gb data per day.. Bt by having unlimited pack there are limits given on my number.. When I have recharged it was clearly mentioned that the calling will be unlimited. I don't use the call much daily. Bt when it is needed there are limitations.. Strict action should be taken and each thing should be told to the consumer about the limits or hidden things not mentioned in the pack when we recharge....

I had a Idea Prepaid connection for more than 3 years, recently the connection got disconnect as I was not available in india.

When I contacted the idea store, I was told that the sim was inactivated.

I moved to Idea through MNP from Tata docomo.

Store person told me that the sim is inactivated and i need to contact Tata telecom.

How could i contact Tata when the number was already...

My idea postpaid bill has a new item called "premium sms" which i dont know what is for and how they charged without my knowledge of subscribing something like that. It has come to my postpaid bill 5 to 6 times, Even in this month bill it is there and I am really frustrated with this.When i called the customer care, they told it is a third party item and if i install that charges will be deducted. I am using a normal basic phone which dont...

My Idea mobile number [protected] has been alloted to someone else and I have been using this number for years now and all my contacts have the same number. It was not in use for few months but I made sure that atleast a call has been made through or an sms so that the number remains active. Kindly Help and check if I can get access to my number again.
You can contact me on [protected]...