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Idea Cellular Complaints & Reviews

3.2
Last updated Jan 7, 2024
Complaints 16712
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9871
Unresolved
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 195

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S
Sudhir Kumar Pune
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my sim has been disabled.

Address:Pune, Maharashtra, 411021

My idea mobile no [protected] is not working since morning[protected] while it is post paid and i have paid to the company for 3 months.

I need my no to be in active condition as my all contacts have this no and i am getting all otp from my various banker on this no only.

Please activate this asap to avoid further complication.

This is not expected from service provider like idea. I have linked...
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thomas61
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet and unlimited call package not activated

Address:Nagpur, Maharashtra, 441404

I have the idea cellular number [protected]. On[protected] i made a recharge for rs149 to my number [protected] for the unlimited call and internet 1gb for 28 days package or scheme.
The company is not activated the internet 1 gb per day and unlimited call for 28 days scheme to the number [protected]. Please do the needful so that it is activated.
Thanking you
Dr. K. T. Thomas
[protected]@gmail.com
[protected]...
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puthanveedu chandran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake bill generation by idea cellular

Address:560016

Sir/madam,

My self p. Chandran nair idea mobile number [protected] associated with idea network for more than 6 years. Till january 2018 not even single bill was pending or delayed. December 2017 i changed my sim to 4g sim and wrong billing charged for the month of dec to jan.

I am very frustrated with wrong billing charges. I have been charged with some random subscription services worth rs. 5000 one particular...
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A
Amandeep Singh dhingra
from Dhariwal, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not done prepaid from postpaid

Address:Hoshiarpur, Punjab, 146001

I am a existing user of your company from last more than three to four years i want to change my existing number product code from postpaid to prepaid i was visiting so many times at your stores vishal communication phagwara road hoshiarpur, chabra communication hoshiarpur, grewal communication ropar but they didn't ready to change my connection i request to customer care also the store owners replied company close to change the connection...
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T
tulika277
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behaviour of staff

Address:382449

Hi, i'm one of customer of your company.. Last month i wanted to transfer my card from postpaid to prepaid at that i was told that i have to clear last bill to do so... So i made the payement at idea store.. And in addition to that i was inform that i need to pay 1 or 2 day bill after 1 month... But yesterday i got call from [protected].. Informing that ineed to pay 500 rs more as my pending bill.. I was shocked as i already cleared my debts...
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S
suchita7
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea postpaid | fake internet charges applied on my mobile number for rs 530

Address:Pune, Maharashtra, 411027

I called idea customer care on 8th may and ask to activate internet pack on my mobile.
She confirmed me on phone that she has activated after that i started using internet. On 10th may i came to know that internet is not activated so i raised complaint to idea.
After so much follow up they waive off only 342 but the total internet charge which they applied with fraud was 530.

Its a fraud that you are saying customer...
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O
om kumar choudhary
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge of my prepaid idea sim

Address:New Delhi, Delhi, 110085

I have done my mobile recharge of 65 today.. Before doing this recharge i confirmed its validaty on idea cellular site.. And showed me unrestricted validity for this recharge.. Therefore i did this recharge.. But after doing this recharge.. I got only 9 day validity.. I am attaching the screenshot of the idea cellular site page where its written that its valdity is unrestricted or unlimited.. Therefore i want my recharge validity to be unrestricted...
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A
Abhishek Berry
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud invoicing

I have recently shifted my number from airtel to idea. I was shocked to see the fraud that idea is doing.
I have a plan in which i get 100 messages, unlimited calls, free roaming, and internet. Still i have been charged for things and usage i haven’t done.

Spoke to the customer care also, they were reluctant to help. I shared my concern with the customer care and also told them that’s it’s a fraud, to which i...
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S
Shahwez Nasim
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim upgrade charges

Address:Kota, Rajasthan, 324007

I keep receiving sms to upgrade my older sim to 4g sim for free at any idea retail store. When i went to their store at 341, vallabh nagar, gumanpura, kota, rajasthan 324007 the rude guy at counter asked me for rs.10. My issue is not about money, that's not a big amount but issue is the misguidance and cheating. Either company is sending misleading messages or the store is trying to steal the money. On top of this, the store person was rude...
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Kajori chakraborty
from Talcher, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim activation delay

Address:Purba Medinipur, West Bengal, 721134

Hy,
Previous i was using idea sim. I was using idea for almost 3 years. Suddenly this year i've lost my sim card somehow. So immediately i went to the nearest police station and filed a complaint. After that i got a new idea sim card having my previous idea no. I got the new sim card on 19th may. 2 days have passed but am still unable to activate my sim card. It would be great i[censored] can fix this problem and active my sim card. I am...
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Priyanka Adnani Aayra Jethani
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

third class service that you provide to customer

Address:Rajkot, Gujarat, 360007

Third class u guys are providing to customer. I hv called at 12345 that too chargeable number staff name manoj received call just a simple query of mine to get dialer tune song code of raazi that stupid fellow was not able to guide me properly and when i asked him to transfer my call to his senior he hung up the call on me stating that he is not able to listen my voice...
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D
Dutta Shankha
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing issues wrongly charged for free services

Address:Surat, Gujarat, 395009

Hi. I opted for a plan change on 12apr 2018. Now the company has charged me for rs 500 as internet charges. As per my previous plan i had enough data balance and now they say as i opted for lower plan change i am being charged the same.

And they have sent me bill in 2different heads bill shows internet charges and sms shows vas chagres.

Kindly help as this is open loot. And fooling.

Thanks...
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G
gpk1984
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular wrong permanent disconnect my idea postpaid number 9552280900

Dear
Sir/madam
My idea postpaid number +[protected] put on permanent disconnected without any inform. I had put my [protected] in safe custody for two months in maharashtra due to travel to onsite. My all bank work with this number and this is my oldest no as i am using it last 10 years. It was permanently disconnected 15 jan 2017 without any inform on my alternate number or registered email id.

Even after reaching...
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E
emf911
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i want to turn my call barring off, for which i need a password

Address:South Goa, Goa, 403703

I have been using my idea number since 2001 and for the last 1 and a half years i have been living in bahrain. Whenever i to make a call badly i get the message saying my outgoing calls are barred. To add to it they say if there is no activity on my number they will deactivate it. I have been trying to deactivate call barring for outgoing calls and it prompts for a call barring password. I want to know how to get this password while i am...
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Ashwin Suresh
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate sim

One day suddenly my idea sim started showing no signal. So went to custom care and they said to take duplicate sim. But i could not take duplicate sim as my aadhar biometric was locked. To unlock biometric otp is sent to the idea number sim which is not working. So i need to get a duplicate working sim to unlock aadhar biometric. It's because of ideas fault that i'm denied of service. So issue me duplicate sim. I'm ready to submit other identification...
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shweta batra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary charges inspite of requesting for deactivation of services

Website:Ideacellular.com

I have been requesting on idea customer care to deactivate one of my number that has been off since two months. One customer care executive told us to pay the pending bill then he will put forward the request for deactivation. We paid the bill then also we have been recieving calls from customer care telling us to pay more and more bills inspite o[censored]s telling them to deactivate the number. Every other customer care executive is telling us...
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S
SwapnaMun
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad network issues, false promises, unethical behavior

Address:Mumbai City, Maharashtra, 400101
Website:www.ideacellular.com

Last few days i had been complaining about idea network. A person was send to confirm and i was promised that a instrument will be attached to improve network and the cost will be taken care by idea. I was constantly promised by many representatives of idea call center for this resolution and was asked to wait for it. I had asked call center to send a mail detailing this solution. But it was not done.

In the mean time i was...
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Vasim Mistri
from Paithan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reactivation of my number

Address:Pune, Maharashtra, 411042
Website:[email protected]

[protected]

Above my number was permanent deactivated from idea due to payment dues.

I don't know how they did of my number permanent deactivated without intimation to us.

I known after visit idea store and i was totally paid my dues as per request for activation. Same as confirm from idea store person and he said that, will started your number within week after payment.

But still...
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M
mAZZA AA JAYGA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge related problem

Address:Kanpur, Uttar Pradesh, 208012

Dear sir,

My idea no is [protected] and i have to recharge 199 plan with my balance but there is no any option to do recharge with my balance i recharged more than 250 rs than i could got 200 rs balance now i want to recharge 199 ploan through it but not could do it... If i have to pay money again for recharge than its sure that i will change my service provider why will i go far with this worst service...

...
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Akash Parekh
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

59059 not working..

Address:380015

My mistake, that i selected worst service company and false commited person as employ in this company name idia...
I port my total 5 no to idia but not working 59059 in any no and right now any phone no of mine are working and its very hamfull to me and my family...
Please at least start my no for 3 months... I bag you... I cant change compnay before that......
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