Idea Cellular Complaints & Reviews

Dear sir/madam
I am using idea post paid sim. Monthly postpaid bill is 349+gst.30 days validity.. But prepaid 449 rs 70 days validity... So that's why... I am desided to go prepaid... I given a request for postpaid to prepaid... But idea customer service person told.. Visit the idea store and submit adhaar card with in 33 hours it will be changed... So that's why i went 4th january... Idea store in cunningham road... But the store...

Dear sir,

Today auto downloaded of 'wwe_vd from indiagames' without any subscription. Charged rs. 7 & previously rs. 15. Even after not downloading any game, i talked to customer care 198, but they didn't even try to listen my issue, he was forcing me to accept his opinion that i have downloaded that game from chargeble sites and not going to pay any money, please help me for back the complete amount.

As seen...

On 4th jan.2018, i have recharged for rs.40/- with tt of r. S38/- then rs.17/-
For ps.30/min. Facility, both were sucessfully done. Validity upto[protected].

On 5th when i used the phone for local number, the charges shown was
Ps.90 per mint. Why this defect and excess charges.

Again today also i called local number and same amount of ps.90/- is charged.
When i recharged rs.17/- it should...

Either idea cellular company or www.niki.ai are fraudulently using my money that i paid for. Neither they don't update yet or release my refund. You tell, where should i go to complaint of both company.
Below is all details regarding my successful payment, but not settled yet or refund yet.

You can see in screenshot below, that one bill of 150rs is not done out of 2 bill of 150. Im sending order id. You can check &...

When i activated my idea sim from that time i have received health tips sms and after that i had call to customer care about this but they are not given any satisfactory answer and its chargeable cost is rs.3 per sms. Is shown on my idea bill. I have activated dnd but unwanted sms is not stop. So kindly resolve this issue other wise i will not pay any bill and close this number...

Ref: complaint against idea cellular for nonjudicial bill against [protected] postpaid.

I am complaining again and again for unexpected, nonjudicial bill for [protected] as mentioned in above thread, for june - july 2017.
I was calling to idea customer care almost every alternate day to reduce bill. I also visited my idea offices in baner rd again and again to get the status and register complaints.
You took almost...

I got a call from [protected] (Shaumya chaudhary) giving offer to port my number ([protected]) to idea postpaid. I provided her my id and porting code to [protected]@gmail.com. They ported my number to idea 4 days back but they hav delivered the sim to me. At present i am calling them but they are not picking my call. I told them that i will complain to consumer forum, they replied you can complain where ever u want. Please solve the issue...

I recharged my balance today and and as soon as i recharged i got a message saying juice up service has been activated and deducted 120 rupees from my balance. I don't even know what this service is and i never requested for it. Please give my balance back idea.
This is very bad and violation of consumer rights. It has been recurring that my balance got deducted for the subscriptions i never requested and not even aware of. But this...

Dear sir, i port my aircel sim to idea in december by an idea company agent after porting and activation of sim is showing in aircel he told me that after 2-4 days the sim will be activated and aircel sim will be deactivated then idea sim shows network better but when in recharge my sim balance sim shows in aircel, not in idea please solve this problem and tell me the solution thanx...

I have a mobile connection with 499 tariffs postpaid plan . no is [protected]. I got a bill of Rs. 2015 and when I tried to call on customer care 198 they disconnected call many times.

Now I got disappointed with IDea strategy. I was using this postpaid for last 2 years but this time they start making money....

Sir, i recharged my number amount ₹549 by an application on 9/12/2017 at 10:33pm at that time it was showing 70 days validity. But when i got recharge successful message it was showing the validity of 28 days. I immediately call to the costumer care number 198 they told me that your plans validity will be increased after 28 days. Today my plan got expire and it didn't got renewed. I called to the costumer care executives today as well but...

Respected Sir,
My name is Ali, I am one o[censored]r customer. my number is [protected], On 5th January 2018 3rs are disused by your service please refund that balance to my Remaining balance.I also asked to one o[censored]r Customer care man(Yogesh) He doesn't solved my problem...

Really frustrating. My balance was deducted in the amount of 691 rupees within a day, on 30 december 2017. There were no notifications received for the same.

I hold a prepaid connection from idea in gujarat circle for more than 3 years now and was proudly admitting to it. But this incident has let the image down.

Desirable resolution: please refund my balance.

Please look into this...

Just got a notification saying 'New Voicemail. Voicemail Number Unknown.' and when i click it, it takes me to voicemail setting in which it says 'Voice Number, (Not Set)
i set it to 123 but it's not the voicemail number
called idea customer care but they told me that's this is not what they give service for.
how can i listen to my voicemail in idea?

Waiting on a very important call and my phone didnt ring,...

One fraud call from no [protected] calling from delhi hajari court. Person name deepa and sumit agrawal appointed by idea mobile company. Person call to my relative and friends and misguide about us that we are invested in dlf company and we suffer loss. We did 420 case and police will come to my relative and friend house and catch them and they have to be presented in court.

Idea company will take all my contact no with out...

I went to idea store to buy a new sim card (Postpaid) (Airnet, address: 13, shiromani complex, opp. Ocean park, nr. Nehru nagar circle, satellite, ahmedabad – 380015)
I talk with mr. Rafik sheikh (Executive at airnet idea store), but mr. Rafik had no sense how to talk, although i gave him 2 chance and ignore his rude behavior twice, but after 3 times i stand up, and walk out of the store.

So pathetic behavior, i never...

A) i as an idea cellular consumer was a subscriber to connection bearing number [protected] for last several years.
B) during the entire period of availing services i diligently paid my monthly dues and demands to the service provider.
C) in april 2017 i surrendered the number [protected].
D) in may 2017 the service provider m/s idea cellular limited sent me a final invoice number [protected] dated 07.05.2017 indicating...

To whom it may concern,

I complain is regarding the portability plan offer and bill received is completely different.

So, i made a complain regarding the same with idea via email many times however, they are not resolving it.

Now, they have barred my mobile number and keep on sending increased bill every now and then to pay.

They are also keep on calling me every now and then to...

I disconnect idea service with 3100 rs bill balance. so i settled full and final as online transaction. so 3100 rs debited from my bank. but they suggest me to pay immediate on showroom as cash. so i paid 3100 rs on showroom also. SO total 6200 rs. now they are not return my extra amount....

I am using idea postpaid for many years now.. From couple of months they are overcharging the bills kind of[protected] without even subscribing and not using single kb of data... All other operators are giving 1gb per day plus calling free for around 400rs for prepaid customere.. I had changed my poatpaid plans.. Customer service is as pathetic as idea's 4g speed.. I m really fed up of visiting and calling idea care... If idea doenst waive...