Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 245

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
ajha
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

58595 from this number msg directly come to my inbox

Address:Nagpur, Maharashtra, 441110

P"æσtiγæ£æω¡1 @*
σλ

I am daily received a msg to my inbox from 58595 number..
Idea customer care said please block this msg... But it comes from their server why they didn't stop the msg directly... I have already activated my dnd from last 2 years
If idea technical team put their efforts then they can easily remove it from server
My number is [protected]...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid/postpaid sim card flash messages

Address:411057

Hello,

I have eight idea (Prepaid/postpaid) connections in my family. I keep on receiving information about idea offers, remaining balance, other unwanted irritating messages every-time on my screen as well as sms. I am thinking of deactivating the connection because it irritates me a lot.

Let me know if you need any further information from my end. I am not comfortable in sharing all my idea numbers on this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen1612
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for message sending

Address:Kolhapur, Maharashtra

Dear sir,
My cell no; [protected] some mms messages were been sent with my mobile
No. Through id 53012. The contents of the message is "mms
From[protected] waits for you at
http://www.ideacellular.com/webmms.user name is 91&your mobile
No& passward is something" xyz ". Message expiry is 1 days". These messages were
Sent without my notice. Please arrest or stop such messages from receivingbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mangesh 777
from Sirur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card fraud-in name of reward points cash back

I got call from [protected] no and the person had all my credit card details including dob and address. He claimed that he is from sbi credit card department and had no doubt to suspect. He told me i have earned reward points and he is gonna initiate claim, to claim that they initiated transaction on my card and asked an otp. That was first debit and them he forced me to do few more transaction to get the credit. Same was happened with...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shwetagarg32
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not converting from postpaid to prepaid idea!!!

Address:110032

I recently was forced to convert to postpaid 4 months back, by telling my name in the details was not correct and also said that i could convert to prepaid after 3 months but when i went after 3 months they said to come after 30 days.
Now when i go there they are telling to come on particular day which is not possible for me due to work. So i request you to look into it as they are telling these are the company rules and regulation....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kalyan Kumar iconic
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not activated after port (prepaid)

Hi idea,
I have bought new idea sim [[protected]] on 16 nov 2017 and on 21 nov 2017 i got sms on my alternate number to activate sim by calling 59059. From that time i am trying 59059 but it is not connecting.

I got sms on my number to call 59059 and get your connection activated but 59059 is not connecting. Pls provide any other number or activate services of my new idea number [[protected]].

My alternate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohan78
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment debited but recharge not received

Address:400705

The recharge attempt through online recharge portal of idea cellular of rs 200/- on my number [protected], recharged is successful vide transaction no. Jubi[protected] dated 21st nov, 2017 at 10.36 pm and it payment made through bill desk and the amount debited from my account.

Please check and recharge the mobile or credit the amount in my account as possible.

Mode of payment: net banking through bill deskbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vilas21
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating offers / information to customers on idea website

Address:Pune, Maharashtra
Website:care.ideacellular.com/wps/portal/account/online-recharge

I recharged my prepaid account for rs. 179/- as per idea's website offers. There it is clearly mentioned as "unlimited local/std calls, 1gb internet + 1gb on web recharge". After recharging i tried to call on number [protected]. I got voice message as "is call ke liye aapaka bal kum hai". I immediately called on idea customer care # 12345. I have been told that it is applicable only for mobile calls. I told him that it is not mentioned that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Psprity
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic behaviour customer care service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am trying to connect custmare care executive a no. Of time after logged a port request from idea postpaid to prepaid connection. But thet havn't process my request then call them for stop my connection don't wanna use any more as have so much network issue. Dialed customer care no. 10-12 times and wait for their sr. More then 60mins per call but no one is there to answer a common reply sr. Is busy with some other call so plz hold the line....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CM Vansh
from Ahmedabad, Gujarat
Report
Copy

unhappy your idea service

Address:Amreli, Gujarat, 365540

Unhappy your idea service...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
Farooqgehloth
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about worst customer service by store manager

Address:110013

My brother went to the store as my sim was nt working and it was informed to him that registered person has to come with the copy of adhar card and tone of store manager and body language of mr bhavani store manager was like a criminal or like a illiterate person. He do not what is customer services and was having tobaco in his mouth and busy on his mob in front of my brother.
In the evening i went and showed the copy of aadhar to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chaithanya kurra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over charging even after clearing all the dues

Address:520008

I am rajasekahra rao k (Phone number is [protected]). After clearing all the dues and and paying rs100 extra, i ported from idea to jio. Then after a month idea has sent us a bill of 828.72. They have charged very high prices arbitrarily saying that they have applied proration. I was not even informed about this before and when asked to customer care, they are vaguely telling that they charge like that to everyone. Ther is no logic in their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aly Naqvi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rs 346 avail services from last 6 months- stopped suddenly

Address:Bhavnagar, Gujarat, 364140

Dear sir/ma'am,
M:- [protected]

I would like to complain for idea-aditya birla group, since last 6 months i was recharging with the amount of 346/- in which i was getting ul calls & 1gb/day data for 28 days. Dated 20-11-17 i have done a recharge for same amount in which i have received only 15 days calling free with no data. I have communicated to call center people they said nothing can be done.
In march i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prayas1111
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telecommunication services deductions

There hasn't been any notification provided for the rule that your recharge will be lapsed if you do the same recharge twice and when that happens there is no solution for that. Also stupid services when get activated by chance provide the option to deactivate but there is nothing they do for refund. Are we supposed to call customer care everyday? For everything? And isn't is quite logical to have a refund if you are not using a service and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surua
from Mancheral, Telangana
Report
Copy

idea cellular is harassing

I was a idea postpaid customer and i have paid the bills till 11 jul 2017 and called customer care to deactivate my sim but no one has forward my call to concern department and i called them twice after that and stopped using sim. Now idea is sending email with legal notice header. As per there customer care if you are a postpaid customer you have to pay the bill even if you not using sim till it get deactivated. Idea intentionally don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zeeshan Khursheed
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea postpaid mnp

Address:110030

I tried to port out my idea postpaid number. Got port id buy new sim. Till that night my outstanding bill was -226 inr but as soon as i registered on new network, idean cancelled my port out requesting stating my dues were not clear and it was just 8 days paying my last bill cycle. So they are claiming that in last 8 days i consumed around bill of more than 400 and they are showing outstanding bill of 246. I paid out this bill as well hope...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manojkc
from Pune, Maharashtra
Report
Copy

balance deduction from idea number 9758515191

Address:Dehradun, Uttarakhand, 248009
Website:idear cellular

Dear all, it has been twice that my prepaid balance has been deducted from my idea account for my number[protected]. Today i got a message that i have downloaded an animation from nazara and all the balance from my prepaid account has been deducted. The balance was rs. 63. When i talked to the customer care representative, she told me that i have downloaded some animation from nazara. This happened last month also, when i had a balance of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devendra Dmk
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid sim show no service

Address:382345

I have requested through idea store for postpaid to prepaid for my number.

Tomorrow on 20 - nov. 2017 my card shows me no service.

So i change the card with was provided by idea store. But still this card is not working still it show no service in phone

So now my both card showing no service. What i have to do.

When service going to active.

How many time you will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Happy 12345
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of 8872336758

Address:Moga, Punjab, 142001

I have closed and migrated my idea no.[protected] postpaid in the name of raman arora few months before. But i am sorry to say that i have not yet received my refund of my security Rs.150/- so far.after lodging many complaints to you through phones and office instead not yet received my Rs.150/- so far. Send it now early it is already too late.if you already sent me cheque but i have not yet received. So please reissue my security refund cheque...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thanujakiran
from Jabalpur, Madhya Pradesh
Report
Copy

fraud

Address:560064
Website:IDEA CELL BILL DESK

Hi sir,
Fraud has happened on my card number with [protected] from mobile number [protected] and i was told by her sbi merchandiser dept stating (" your accumulated rewards points will be refunded back to you it will rebate in your account or you will get amount in your account however that didn't happen and i was fooled by them and this amount was deducted from my card.
20/11/2017 idea cell-billdesk mumbai in 4,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy