Idea Cellular Complaints & Reviews

Hello,

My name is vinay choudhary
Idea phone number which is creating issues +91-98xxxxxx38 (Postpaid) idea team i think you can trace my contact details using complaint numbers provided below.

Address where the issue is noticed - manjri pune maharashtra.

Call drop/intermitten connection/bad voice quality/frequent internet disconnections/no internet

Issue in detail - br...

Due to poor services of poor net work at my residence and working area locally as well as on outstation touring visits, excessive billing by way of no prior intimation, permission for mobile data beyond ceilings etc. And dropping of complaints without sorting out the issue and without consulting me, i applied for porting out mobile no [protected] to airtel however the same is not yet approved by idea officials. Few days back company official...

Dear sir/mam,

Many time we request to your store manager for disconnecting the number of data card. Already mail drop to them, but every month they generate the bills. & many time our office boy visit to the store, but they didn't respond. Many times call by me to your store manager, ms richa & mr deepak (Employee).

Address of store:-
E-77, titanuim city centre, 100 ft ring road, prahladnagar, ahmedabad...

Call deatil chahiye hum is no. Ki [protected] pure 6 mahine ki okk my mail hai [protected]@gmail.com...

Sir i have number-[protected] on which jokes service was activated without my consent twice in september and twice in august month and on 12 october also rs.3 have been deducted for cricket score of match which happened 2 days ago.

Therefore i request you to please look into this matter on an urgent basis and take strictest of action against it...

I'm facing network problem from long time.. I didn't get get internet speed.. I have done everything what they told me.. Setting changed, apn changed.. My phone is samsung galaxy grand-2.. Now i get only 2g speed. I contacted your customer care executive 4-5 times but noone responded.. I'm using your idea prepaid simcard since 6yrs really i have never expected this kind of service from idea.. Please take appropriate action against it..br...

My rs. 63/- balance was illegally deducted. I got sms on[protected] that najara animation is downloaded. I called customer care but they don't have any concern about this.. I want my balance back because i haven't download anything. I checked my whole phone memory, memory card, web history, apps but there is no any existence of najara animation. Please help me to get my balance back... My email id is kamble. [protected]@gmail.com...

I inderjit from kapurthala 144601, punjab. I went to idea office (Navyug communication) on 05-oct-2017 for link aadhar no. On my prepaid number, in the office there one employee miss mamta, she was said to me that aadhar no. Attached with prepaid connections date was expired on 15-sep-2017 and you should convert the connection in postpaid then your connection will work, otherwise your prepaid connection will working stop. But i don't know...

Mene 505 ka rechage karaya usme unlimited calls and 1 gb net pr day ka hai. Mujhe internet chalane me speed nahi mil rhi jesa ki company ne bola. Complain company me karne k bad bhi solution nahi mil raha. Mene kam se kam is month mai 3 bar complain karwai hai. Unhone sim change karne ka bola uske bi 73/- charge kia fir bhi koi solution nahi mil raha. Wo complain likhate par problem solve nahi hoti...

Today I received a SMS saying Bollywood Silk service activated @ INR 45 per month. When complained they did not file my complaint. It is a fraud....

Hi there,

I have taken idea wifi dongle. On 950 per month plan.

Last 755 has been added to my bill i just overlooked and paid thought that some yearly changer has been levied.

This month i have received today. Same 755 has been added.

I called help desk asked for why this money has been levied.

I got respond that some internet service has been activated on internet.in...

Every day my calls are droping but not on any individual but as well on any numbers. While calling or while speaking with someone else unfortunately call is going to drop/voice not reaching. Please check my difficulties that which is very painful against what i am paying to service provider....

Yesterday 12th oct around 11:35am calls me from [protected] to refund the money of naukri paid services. My red 8500/ deducted from my account. She asked me for all debit card information and i give her.
Thank you for using your sbi debit card 607xx8875 for a purchase worth rs3500.0 on pos bdr[protected] at ideamoney txn#[protected].

Thank you for using your sbi debit card 607xx8875 for a purchase worth rs4999.0...

3rs deducted from my account without any reason and when i tried to Talk CC they told me i hav dialed some number and because of that they deducted balance....

Unauthorized balance has been deducted from my mobile balance when i open data connection of idea on 12.10.2017 at 11:22:26 rs. 38
Pls. Refund me the balance and also make sure that it will not happen again.
It will happened twice.
I also call customer care but they do not register my complaint.
With request no[protected] and make it closed....

Call detail
Dear sir,

My number is [[protected]] register on my name mr. Abdul qayyum todaraisingh tonk
I need my idea call detail (Incoming & out going call) for last 2 months (01/09/2017 to 12/10/2017 today) please send to my mail id all in comming and outgoing telephone number also need. My e-mail id - [protected]@gmail.com

Regards,
Abdul qayyum...

Service request number[protected], my mobile number [protected]

I am escalating this issue because o[censored]nsatisfactory resolution of my complaint and self-proclamation by idea customer care that my complaint has been closed without my consent.

As per your plan details, i should get 4g benefits. However, idea customer care is saying they have credited the eligible non-4g benefits to my account.

My...

I recharged my idea mobile no. Of [protected] of rs. 402. At the time of recharge via my idea app. It was showing unlimited local/std talktime and 1gb data/day for 56 days and one other plan was also displaying of recharge rs.348 in which benefits were unlimited local/std talktime and 1gb data/day for 28 days so i was chosen recharge of rs. 402. But now today my data validity is over in 28 days only and calling validity is available. When...

Dear team,

On 9th october, i received a fraud call from the phone number [protected] narrating my reward points for citi credit card. I got the call on my idea number. They first provided me all my correct first 8 digits of card number and informed me my rewards points is expiring. They told me to convert them to cash back. Then they asked me my cvv and after that i found 4 transactions of rs. 4700 each towards idea payment...

I have opted for migration of my postpaid idea number [protected] to prepaid and submitted a request for the same on the 4th of oct. 2017. I received a mail with id c1-[protected] confirming the same on the 4th of oct. 2017. I visited the nearest samriddhi myidea gallery in panvel for the same and they provided me with a prepaid sim and confirmed that by 7th of oct. 2017 the process will be complete. My connection had been disconnected for...