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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 353

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C
chetan Dhangar
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Postpaid to Prepaid Connection

Address:422008

I have visited Mahatma Nagar Nasik idea store for postpaid to prepaid connections after 2 hours of waiting they told me that the SIM will be switch off for 4 days that means I am not able to receive the calls in TAT.Hows that illogical statement can be served to customers.
I am not going to paid any amount the amount the Idea is going to charge me.
This is completely nonsense & hopeless way to treat customer....
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G
gincyanto
from Bengaluru, Karnataka
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Additional charges in bill

Address:Bangalore, Karnataka, 560103
Website:care.ideacellular.com

I asked to activate international roaming on my idea number and they told me that i can activate it for free if i pay a security deposit of rs 2000.
I paid a security deposit of rs 2000 to activate international roaming. Now they are charging me an additional amount of rs 87 every month since i activated international roaming which was told to me as free. They should not charge this amount in my bill. I want my bill to be corrected...
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T
Tekchandthakur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by idea money user

Address:140603

Hi,
On[protected] On My Mobile I Got Message Rs.5000/- Deducted from My Saving Account from ICICI bank and transfer to VIn*IDEMoney . That was not done By Me . When I Check With My Bank Branch They Told This is fraud Transaction By Idea User .Particular VIN/ideamoney/[protected]-0.
Bank person are helpless . Now I Wants this money reverse in my account through IDEA Money . Please do the needfully ASAP ....
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A
AÑikeT M
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal money deduction from main balance

Address:411015

Hello,
Today I received 2 messages saying
1: Thanks for downloading mydala deals from mydala
2: You have been charged:29
Current balance is :21
What is all this stupidity from idea.how and when this thing happened.Also there is no such file or data related to that my dala .And who is responsible for this and also my money is been deducted without any prior notice or action.I want it to be refunded...
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I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id....
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S
sreekumar.sns
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of money. My mbile no. Is +918157016228

Address:Thiruvananthapuram, Kerala

What is this nonsense 'mydala deal pack'. I dont know, they deducted 29 rupees. I am using 'idea'internet but their customer care services says they are also helpless to me and cant do anything . What type of this company is, they are making fool to us. My mbile no. Is [protected] please do something, i want my money back any how. Could you please help me to refund my amount....
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C
cdthrishi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Use of extremely abusive and derogatory language by idea cellular customer care

Address:411038

I have been a long patron with idea service. Never before i had experienced this kind. I was extremely shocked to hear that.
On 13 april 2017, i had made a call at 5:45pm approx. Regarding call charges deduction from pune, maharashtra. When i tried to make detail enquiry, idea cellular customer care member used absolutely abusive and derogatory language. He was absolutely swearing on many all occasions.

This is quite...
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S
srujan hiranwar
from Dhule, Maharashtra
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My number was permanently disconnected

Address:Nagpur, Maharashtra, 441002

Dear sir my idea no is [protected] has some issue with bill so i was not using ur services since 3months and i had not pay my bill so the number was disconnected by idea i had made payment of rs1600 as per ur reprentative told to me they told me to make payment afterward they will resume my service i want to reactivate my number because my bank id my whatsapp all are link to this number pls resume my service i m facing so much problems my...
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M
Manu Siddu
from Surat, Gujarat
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Please stop the Messages

Address:Visakhapatnam, Andhra Pradesh, 530004
Website:[email protected]

Hello
My mobile No. is [protected].
I am receiving more than 150 sms in a day continuously and non sense sms from "Channel 50". It is my humble request to you to do some thing to stop it. This is second time I am writing to you.

Thanks

Manmadha Rao...
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P
pavithra Sukumaran
from Chennai, Tamil Nadu
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Illegal activation

Address:Chennai, Tamil Nadu, 600117
Website:Idea

I have never activated any kind of service in my idea sim inspit of that my account has been dedicated with amount of Rs.29 by auto activation Mydala app. Not only that this is 3rd incident I'm facing in last 2 months I want my money back else disconnect my idea I'm not interested use anymore or wise to continue I'm fedup with customers care. Idiot replies that they can't refund amount. Totally within last 2 months I lost about 130.Rs. I...
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A
ashwani112
from Hyderabad, Telangana
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After bill payment harassment

Address:500081
Website:ideacellular.com

I have paid bills and closed my mobile number [protected]
I have checked also that no number exist.
but they are calling and threating for police case and harassing my parents and me.
I have mailed copy of complete bill payement....
+1 photos
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M
Madhav Shyam Singh
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not credited in my ac

Address:Raipur, Chhattisgarh, 492006
Website:[email protected]

I had make two payments to idea from my sbi credit cards but idea is not credited that amount in my acount regulor writing mail science three months but resolution form idea details are as under
Sn date from detals amount
1 26/01/2017 sbi credit card authorization id[protected].48
2 31/03/2017 sbi credit card transaction id: sbtx[protected]
Total 2266.48

Mobile no [protected]...
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M
mohit051284
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges on data pack proration fraud

Address:500081

My idea account number is[protected].

I have ported from idea to Vodafone last month. Received bill from idea now and they have put charges on data on pro -ration against me as INR 2570. I was on a post paid plan with 1 gb of free data @ 599 a month. I also had enabled a booster pack for 250 INR for 1.5 gb data in the same month for which I have been charged.

So, for what reason they are charging me INR 2570....
+1 photos
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H
hatisudip
from Ahmedabad, Gujarat
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Postpaid due payment

Address:New Delhi, Delhi, 110037
Website:Www.ideacellular.com

I am your customer since 2015. Due to some financial problems I was unable to make the payment. And my number has been barred from your side when I am not getting any service yet I am getting your billing amount. I am not using my number since 3 months.

Now due amount is arround 6000/- INR. once I received a call and she told me that you can pay 2550 INR. Today I got a call from idea side. A lady called me and told to pay...
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A
Aneesh Bhandari
from Pune, Maharashtra
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Unintentional feature pack application

Address:Pune, Maharashtra, 411038
Website:ideacellular.com

Hi, I'm getting billed for some feature charges which I'm unaware of . Please inform me about it or tell me how to check it my self. The feature pack describes itself as 'aop2 pack rs35'. Please instruct me to disable it if possible....
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N
Nand Dani
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid conversion delay

Address:Indore, Madhya Pradesh, 452009
Website:www.ideacellular.com

I have recently applied for idea post paid to prepaid conversion. It has been almost 10 days but the conversion has not happened. I have paid the deposit amt rs 500+ and paid the previous balance. For past 7 seven days my number has been blocked. Idea ranjeet hanuman road, indore office employee ([protected]) promised me a call back today at 8.00pm but it never happened. When i attempt to dial any number it says 'emergency calls only'. I tried...
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S
shiril pathak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment from idea office ghansoli

Address:400701

Dear sr./mam
I have a idea number of maharashtra circle "[protected]", i went to the idea office in ghansoli, navi mumbai to get it converted from postpaid to prepaid, the owner of that office took 120 rs. Extra saying as he will do 100rs. Recharge and 20 rs. Is his commission for which he didn't gave me any slip and told me to if i dont pay this amount he wont do my porting and told me to complaint anywhere i want... Still i agreed...
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S
sourabh palkar
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For 1 day they charged me 499

Address:Pune, Maharashtra, 411038
Website:www.ideacellular.com

Hello,

I have charged 499 rental extra for only day when I changed my plan, the store people did not inform me any update and procedure and they gave a new plan of 349.
now I got a bill of 943..after I registered this complaint in idea store, some random person from idea gave me a call and without resolving the action closed the ticket.
I fell horrible for this behavior .
I tried calling 198 & 12345 for...
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P
Prafull Daware
from Morjim, Goa
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8605553767

Address:411019

Dear sir my idea no is close plz my idea no [protected] wary argent information...
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J
jaisinghal
from Mumbai, Maharashtra
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Internet Charges are wrongly billed to 7722039995

Address:Pune, Maharashtra, 411014

My cell No. is [protected] & I have been charged wrongly on the internet charges.

Kindly share the revised Bill....
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